Team Member Spotlight: Max Johnston—The True Character Building Pro!

WhatConverts isn't just a product—it's a team. And without that team, we know we'd be nowhere.

That's why each month, we recognize one team member who's gone above and beyond in their role, and we share a little bit about who they are and what makes them so integral to WhatConverts. (They also get a bit of free swag from our merch store!)

This month, our spotlight employee is Max Johnston, Technical Support Engineer.

Tell us a little about your career path.

How did you first get into the SaaS or tech industry, or what led you to WhatConverts?

I previously worked for a SaaS company in a Support/Marketing role. When I found WhatConverts and learned about its lead-tracking capabilities, I became really interested. Not only the amount, but the quality of data that WhatConverts provides is a game changer.

What do you enjoy most about your role at WhatConverts?

Is there something unique about working on our team that you find exciting?

Collaboration! We have a great team, and everyone works really well together. If you have a question, there is always someone there to help.

What’s one project or achievement at WhatConverts that you’re particularly proud of?

This could be a specific individual contribution, a customer success story, or a team accomplishment.

I'm especially proud of creating the Enablement Coordinator role. I've always been passionate about helping others succeed, and I have a strong interest in training employees and writing documentation. WhatConverts recognized this and gave me the opportunity to shape a role that allows me to focus on these strengths.

How do you like to unwind after a busy day in the world of SaaS?

Tell us what you like to do, and how you maintain work-life balance.

Taking a nap! Taking a quick 20-minute nap after work is a great way to recharge your batteries.

What’s a fun fact about you that your colleagues might not know?

It can be anything—from an interesting fact, to a hidden talent, to quirky hobbies.

I love watching K-dramas! If you can’t reach me after work, I’m either taking a nap or watching a K-drama.

If you could instantly learn one skill (personal or professional), what would it be?

Perhaps you want to code like a pro, master the art of PPC, or pick up a non-work-related hobby?

I would love to learn how to draw. Bringing your imagination to life is a wonderful skill.

What’s something you’re currently obsessed with?

This can be work-related (like a tool or trend) or something personal (foods, pets, places, TV shows - anything!).

I’m really interested in AI and how it’s going to change the world. We’re still in the early stages of AI and learning how to use it. Pretty soon, it will be part of everything we do.

What’s the best piece of advice you’ve ever received, professionally or personally?

How has this advice helped shape your life or your career?

Breathe. Take a break when you need it. If you don’t take a break every so often, you’ll burn yourself out.

You’re given the chance to win $5 million, but you have to beat 100 people at a single task. You can choose the task—what would it be and why do you think you’d win?

(This is a great opportunity to highlight a unique skill, or stead-fast know-how!)

Spending the most time creating a video game character. Every time I start, I think it’ll only take a few minutes, but before I know it, hours have flown by! I’m confident I’ll spend more time creating a character than anyone else.

Want to Join the Team?

Want to grow your skills and level up your career with an award-winning product and dynamic remote team? We're always looking to work with exceptional individuals and expand the WhatConverts Team. Learn more about open positions and our culture below.

WhatConverts Current Openings & Company Culture