Call Flows
Never miss another lead opportunity. With Call Flows, dynamically route incoming calls to the right person at the right time based on custom rules you define. Create sophisticated routing paths based on business hours, buyer intent, caller location, or marketing source while capturing valuable attribution data that proves your marketing ROI.
Never Let a Lead Slip Through the Cracks
Never Miss a Valuable Lead Call
Ensure every call reaches the right person, even outside business hours. Create routing rules based on department, agent availability, or location to minimize wait times and boost conversion chances. Custom voicemail options ensure potential clients always have a path to connect when calls can't be answered directly.
Route Calls Based on Marketing Source
Transform call handling into a strategic asset. Direct calls from high-value PPC campaigns to your top sales team, while routing organic search calls differently. Ensure your most promising leads receive premium handling while testing different sales approaches across marketing channels.
Create Time-Based and Geographic Call Routing Rules
Set up schedules to automatically direct calls to different teams during or after business hours. Geographic routing connects callers with local representatives from the nearest service location. Deliver consistently responsive service while effectively balancing your team's workload across different time zones and regions.
Gain Valuable Marketing Insights While Routing Calls
As calls move through your customized pathways, the system captures data about which marketing sources generate calls, call duration, and peak times. Identify your most effective campaigns and optimize marketing spend for maximum ROI based on comprehensive call performance data.
Real Results from Real Marketers
WhatConverts made it easy for us to say to customers … ‘This is how much you got in dollar value.’”
Gabriela Paiva
Director of Marketing at Digilatics
