"I am an agency owner and am starting to use this for all my clients. The instant chat support with an intelligent person like Jenn is the reason I will stay a customer for life. Can't think of any negatives at this time."
"The most important thing for us is being able to track calls, form submissions, facebook leads, Leadpage/unbounce submissions, and chats - WhatConverts allows us to do this all. Additionally, we (and our clients), love being able to see which paid keywords are driving sales. They also have incredibly helpful support staff. We tested Whatconverts, callsource, and callrail at the same time on different clients with the expectation that Callrail would be the winner. However, we liked being able to track everything with Whatconverts. "
“We have had tons of issues attributing specific leads to specific channels. WhatConverts has been such a huge help for us to see lead quality and lead sources for our campaigns. When we dont have client site access it's very helpful for us to be able to read form fills in the WC platform and see where that form fill came from.”
"The software is amazing. It literally tracks all our digital marketing efforts into a great looking dashboard accessible by our marketing team and our clients directly. It is easy to prove results to clients and follow the path users took from initial contact to point of conversion. With this software, it is easy to prove ROI from digital marketing efforts. Integrates with so many things. Great support staff. #CustomerforLife"
"I am able to see which channel is bringing the most calls and I'm starting to see a lot more data now that my accounts are setup properly. Thank you, CSR! The calls also help for training purposes because we can review the recordings with the front desk staff and go over do's and dont's. I appreciate the different integrations available, the customer support is always helpful I barely have to lift a finger if I need anything done they are on it."
"The tool was very easy to get set up and tracking leads. I didn't know all of the features at first, but love that I can see how many calls were answered and even hear a recording of every call if needed. Their customer service team goes above and beyond and makes the process really easy."
"Switching from our old call tracking company to WhatConverts was the smartest thing we could've done. The data provided on the leads, just at a glance, is incredible! From whether it's 'unique' or 'repeat', to call duration and referral source (Google? Direct? Other website? Organic?), it seems any data you could possibly need is right there."
"WhatConverts has been a lifesaver for us. We were evaluating the cost of changing to a new CRM system (which would have been a headache and expensive) before stumbling across the full functionality of WhatConverts. We're now able to track all calls and web form submissions and gain insights into the origins of the inquirer (Organic v. paid). On top of that enough cannot be said about Michael's support."
"Support is tremendous. the customer representative is stellar! Readily available, deep knowledge and capable of helping her clients over technical hurdles. WhatConverts is a great technology with impressive support."
"WhatConverts not only helps me and my clients to see where and how we are generating leads, but I also use it as a selling point with potential new clients. I have been looking for a tool like this for years, I even considered having something developed at one point, but as soon as I started using this software it became the complete solution for us."
"WhatConverts has been incredible. Their support team always provide prompt, digestible, in-depth answers to any questions I have. They have also been very accommodating in terms of adjusting their platform to our needs. It has allowed us to provide real, accurate lead data for our clients. A challenge that business owners face is calculating accurate ROI from their marketing efforts."
"WhatConverts has provided our team with an affordable and effective way to accurately and transparently track leads generated from our efforts for our clients, all while being incredibly simple to set up and manage. The WhatConverts platform has truly changed the game and is a robust tool for agencies to simplify and automate the lead tracking process."
"Easy to use software and extendable based on your needs. We are an agency and implementing this for our clients. Adding there features boosted our client's sales and overall prospect engagement. They are thrilled and our use of WhatConverts put them over the top when we implemented automatic notifications."
"Lead source tracking - using phone tracking and web form tracking. Lead notification emails. A tool for clients to track quote and sales values that link directly to leads. Whitelabel dashboard for clients to log into for realtime reporting. Simple (one line code) integration on all sites. Great value for the price."
“The best-quality, easiest-to-use tracking software I'd used to date! It loads quickly (I've used numerous lead tracking software prior to this one and almost always experienced high loading times) and it is very clean and easy to navigate. It's quite simple to setup too! Very intuitive!”
“Super happy with the product that What Converts has put together for lead and conversion tracking. It is easy to use, the UI is great, it integrates with everything I need it to (Google AdWords, Analytics, Agency Analytics, etc.) Love how easy it is to track leads and see which ones are unique and which are repeat visitors.”
“Better ROI for our marketing activities. Fantastic product and even better customer support. Ease of use, visually easy to understand, fab customer support, monitors our daily leads with great accuracy and provides us with invaluable data for every day marketing decisions.”
“I thought "regular" call tracking was nice, but WhatConverts takes it to a new level. The ability to track calls, forms, and chats is huge. Haven't seen this with any other software. No cons have been identified at the moment. Sure, this isn't a low-cost option, but the value is huge.”
"Our agency has been using What Converts for call tracking for about a year now. We moved over from another CALL tracking service after we realized their requirements to do keyword level tracking would be cost prohibitive. We hesitantly and cautiously moved over to What Converts and could not be happier. Their support is always easy to work with. Their dashboard is awesome. They have a whitelabel program, so my clients see my branding, not What Converts. It's drop dead easy to use, and competitively priced, with awesome service. "
"You guys are the best, and have changed the way we run PPC at our agency. Our clients are happier and earning more because of your service. Thanks for all the great customer support, I will be in touch when my next question/issue arises. This is, hands down, the best call tracking/number swapping program I have used. "
"Great product that makes call tracking and setting up call tracking a breeze! Also awesome customer service. Helps track, record and organize call and email leads from various client websites. You can see where leads came from very easily. You can create multiple profiles for various sites from one client. You can give clients a login so they can view the professional dashboard, etc."
"I've tried many of the platforms and many promise simple and easy integration with Google Analytics and Google Adwords. WhatConverts is by far the best platform I've used that integrates your call tracking data with Google Analytics and imports keyword level tracking into Google Adwords."
"I searched and investigated over 30 different call tracking companies before deciding to use What Converts. The customer service has been outstanding, and I do not use that word lightly. My emails have been handled extremely quickly, even times well after business hours. Don't bother with others."
"Loving WhatConverts. Switched to the Agency plan not long ago and the ease of using the system and managing tons of clients is made so easy. We see what results our clients are getting, can track all leads and easily report results to clients. I love everything about it, especially how easy it is to use. "
"I REALLY did my due diligence before finally choosing What Converts and it was worth every hour I spent researching. They provide stellar customer service and are priced extremely well. I've even suggested to them that they raise their rates a bit as they're that good. What Converts makes tracking not only leads for my company a cinch, but it's also extremely easy for me to switch between my client's company accounts and track and mark their leads."
"I was looking at software that could do call tracking and provide valuable analytics for a rapidly growing customer base in healthcare. I started with the biggest player in the market, and while their product was good, it was above my budget. I found WhatConverts and so glad that I did. I like it far better. The user interface is superior and the pricing is much more cost-effective. I am now using WhatConverts for 19 accounts and counting."
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