New Integration - LiveChat

WhatConverts has a simple goal, we want to show you What Marketing Converts. Our software ties marketing and leads (conversion actions) together with reporting and lead management.

We are happy to announce that we now have a deeper integration with LiveChat. WhatConverts has been added as an integration partner with LiveChat, which enables WhatConverts to add important marketing data to each chat, and then report on the marketing responsible for the chat leads.

Your chat sessions can now be tied to the marketing source, medium, campaign, keyword, and landing page. Let us look at a few screenshots of the LiveChat and WhatConverts integration.

LiveChat Window

WhatConverts marketing data within LiveChat during a chat session. Now you will know how the visitor found your website while chatting with them.

WhatConverts Notification

Get email notifications for each chat session with the marketing data that generated the lead.

LiveChat Integration

WhatConverts Lead Data

Enjoy a complete view of your chat conversations with marketing data, chat logs and contact information.

LiveChat Integration

WhatConverts Reporting

Reports display chat, form and calls leads by marketing source and medium.  By adding the chat leads to your marketing reports shows you all conversions by traffic source.

LiveChat Integration

How to integrate WhatConverts with LiveChat.

From your WhatConverts dashboard, first navigate to an account (required for agency plans) then select a profile in your account. If you have only one profile in your account it will be automatically selected.  Select the "Integrations" menu item and then click on "Live Chat" from the drop down menu. Here you will find specific instructions for your account and how to integrate.

Add Chat Leads to your CRM

Beyond tracking chat leads, we have customers that use LiveChat as a conversion channel. LiveChat and WhatConverts integrate with several CRM's, where a new lead or contact can be created in your CRM. When these leads become prospects and sales, your WhatConverts reporting can be automatically updated with closed sales, quote and sales values to provide deeper reporting linking marketing to conversions to actual sales.

We are the only marketing source partner that adds the ability to track the marketing campaign, keyword and landing page to each chat.

To Summarize some of our unique features:

  • See marketing data with each chat.
  • Detailed chat lead reporting and management.
  • Integrate with CRMs by combining chat conversion tracking and reporting with a monetary quote or sales value.

We’ve worked to make our LiveChat integration as hassle free as possible. Please contact support@whatconverts.com if you have any questions.

Michael Cooney
Michael Cooney

Michael Cooney is a co-founder of WhatConverts. He’s been solving everyday marketing mysteries for years! Connect with him on Twitter or via email at michael@whatconverts.com.

Request a Live Demo
Get a FREE presentation of WhatConverts

One of our marketing experts will give you a full presentation of how WhatConverts can help you grow your business.

Request a Live Demo
Whatconverts Features for your Business
Add Value in Leads Dashboard
Lead Management Add Value in Leads Dashboard

As leads come in, they appear in your Leads Dashboard in WhatConverts where you can qualify and add sales value.

Email Notification Qualification
Lead Management Email Notification Qualification

Within the email, simply click “Yes” or “No” to answer whether or not the lead is quotable.

Export Current Data Set
Lead Management Export Current Data Set

Simply download only the visible columns you have pulled up in your dashboard.

Ecommerce Tracking in Google Analytics
Lead Tracking Ecommerce Tracking in Google Analytics

Measure the exact revenue that each of your leads generated via eCommerce.

Recommended Help Topics
Help Document Customerly Chat Integration

Last update on December 7, 2020

Integrations
Help Document Landbot Chat Bot Tracking

Last update on December 7, 2020

Integrations
Help Document Typeform Integration

Last update on December 7, 2020

Integrations
Join 20,000+ other marketers and start getting marketing clarity

Subscribe to our newsletter and get proven marketing strategies for growing your business.

Suggested Blog Articles
The Benefits of Bad Leads: Why Lead Qualification Matters
Lead Capture & Tracking The Benefits of Bad Leads: Why Lead Qualification Matters

Last update on Nov 12, 2019

Try Our New and Improved AgencyAnalytics Integration
Integrations Try Our New and Improved AgencyAnalytics Integration

Last update on Dec 9, 2019

Why WhatConverts? Clarity Trumps Persuasion
Advertising & Marketing Why WhatConverts? Clarity Trumps Persuasion

Last update on Feb 13, 2015

ready to get marketing clarity?

Grow your business with WhatConverts

14 days free trial Easy setup Dedicated support