The leads resource allows you to retrieve, edit, and add leads.
Get a paginated list of details for all leads.
Resource Details
Method | Endpoint |
GET | https://app.whatconverts.com/api/v1/leads |
Supported Parameters
Parameter | Type | Description | Required |
leads_per_page | number | Number of leads to return for this request (default 25, maximum 2500). | No |
page_number | number | Page number to return for this request. | No |
account_id | number | Unique identifier for the account in which to return leads from. Supported when using an Agency Key. | No |
profile_id | number | Unique identifier for the profile in which to return leads from. Supported when using an Agency Key. | No |
lead_type | string | Lead type to return for this request; appointment , chat , email , event , other , phone_call , text_message , transaction or web_form . | No |
lead_status | string | Lead status to return for this request; repeat or unique leads. | No |
start_date | string | Start date for this request in date or date/time ISO 8601 format (UTC); 2015-11-10 or 2015-11-10T00:00:00Z . Date range can include up to 400 days. | No |
end_date | string | End date for this request in date or date/time ISO 8601 format (UTC); 2015-11-10 or 2015-11-10T00:00:00Z . Date range can include up to 400 days. | No |
order | string | Order in which to return the leads by date created; asc or (default) desc . | No |
quotable | string | Quotable type to return for this request; yes , no , pending or not_set . | No |
quote_value | string | Return leads that have a quote value; has_value or no_value . | No |
sales_value | string | Return leads that have a sales value; has_value or no_value . | No |
phone_number | string | Return leads for the contacts that have this E.164 formatted phone number. | No |
email_address | string | Return leads for the contact that have this email address. | No |
user_id | string | Return leads for the contact that have this user id. | No |
spam | boolean | If true will return only spam leads. | No |
duplicate | boolean | If true will return only duplicate leads. | No |
lead_source | string | Return leads that have this lead source. | No |
lead_medium | string | Return leads that have this lead source. | No |
lead_campaign | string | Return leads that have this lead campaign. | No |
lead_content | string | Return leads that have this lead content. | No |
lead_keyword | string | Return leads that have this lead keyword. | No |
customer_journey | string | Return the customer journey with the lead; true or (default) false . Supported for Elite plans. | No |
Parameter | Type | Description |
leads_per_page | number | The number of leads returned in the request. |
page_number | number | The current page number in the request. |
total_pages | number | The total amount of pages available in the request. |
total_leads | number | The total amount of leads available in the request. |
leads | array | Contains all the requested leads. |
account_id | number | Unique identifier for the account. |
profile_id | number | Unique identifier for the profile. |
profile | string | The name of the profile. |
lead_id | number | Unique identifier for the lead. |
lead_type | string | The type of lead; appointment , chat , email , event , other , phone_call , text_message , transaction or web_form . |
lead_status | string | The status of the lead; repeat or unique . |
date_created | string | Date and time when the lead was created in ISO 8601 format (UTC). |
quotable | string | The quotable type for the lead. |
quote_value | number | The quote value for the lead. |
sales_value | number | The sales value for the lead. |
spotted_keywords | string | The spotted keywords for the lead. |
lead_score | number | The score for the lead. |
lead_state | string | The state for the lead. |
spam | boolean | If the lead is marked as spam. |
duplicate | boolean | If the lead is marked as duplicate. |
lead_source | string | The traffic source for the lead. |
lead_medium | string | The traffic medium for the lead. |
lead_campaign | string | The campaign value for the lead. |
lead_content | string | The content value for the lead. |
lead_keyword | string | The keyword value for the lead. |
ip_address | string | The user IP address for the lead. |
notes | string | The notes for the lead. |
contact_name | string | The contact's contact name for the lead. |
contact_company_name | string | The contact's company name for the lead. |
contact_email_address | string | The contact's email address for the lead. |
contact_phone_number | string | The contact's phone number for the lead. |
email_address | string | The email address for the lead. |
phone_number | string | The phone number for the lead. |
user_id | string | The WhatConverts user ID for the lead. |
gclid | string | The Google click identifier for the lead. |
msclkid | string | The Microsoft click identifier for the lead. |
unbounce_page_id | string | The Unbounce page ID for the lead. |
unbounce_variant_id | string | The Unbounce variant ID for the lead. |
unbounce_visitor_id | string | The Unbounce visitor ID for the lead. |
salesforce_user_id | string | The Salesforce user ID for the lead. |
roistat_visit_id | string | The Roistat visit ID for the lead. |
hubspot_visitor_id | string | The Hubspot visitor ID for the lead. |
facebook_browser_id | string | The Facebook browser ID for the lead. |
facebook_visitor_id | string | The Facebook visitor ID for the lead. |
vwo_account_id | string | The VWO account ID for the lead. |
vwo_experiment_id | string | The VWO experiment ID for the lead. |
vwo_variant_id | string | The VWO variant ID for the lead. |
vwo_user_id | string | The VWO user ID for the lead. |
google_analytics_client_id | string | The Google Analytics client ID for the lead. |
lead_url | string | The URL where the lead took place. |
landing_url | string | The URL where the user arrived on the website. |
operating_system | string | The operating system used by the user. |
browser | string | The browser used by the user. |
device_type | string | The device type used by the user. |
device_make | string | The device make used by the user. |
phone_name | string | The name of the tracking number for the lead. Applicable to phone_call and text_message lead type. |
tracking_number | string | The E.164 formatted tracking number for the lead. Applicable to phone_call and text_message lead type. |
destination_number | string | The E.164 formatted destination number for the lead. Applicable to phone_call lead type. |
caller_number | string | The E.164 formatted caller's number for the lead. Applicable to phone_call and text_message lead type. |
call_duration | string | The formatted duration of the call for the lead. Applicable to phone_call lead type. |
call_duration_seconds | number | The duration of the call in seconds for the lead. Applicable to phone_call lead type. |
city | string | The city for the lead. |
state | string | The state for the lead. |
zip | string | The zip for the lead. |
country | string | The country for the lead. |
answer_status | string | The answer status for the lead; Answered, No Answer, or Busy. Applicable to phone_call lead type. |
call_status | string | The call status for the lead; In Progress, or Completed. Applicable to phone_call lead type. |
line_type | string | The line type of the caller for the lead. Applicable to phone_call and text_message lead type. |
recording | string | The URL to download the call recording. Applicable to phone_call lead type. |
play_recording | string | The URL to play the call recording. Applicable to phone_call lead type. |
voicemail | string | The URL to download the voicemail. Applicable to phone_call lead type. |
play_voicemail | string | The URL to play the voicemail. Applicable to phone_call lead type. |
call_transcription | string | The call transcription for the lead. Applicable to phone_call lead type. |
voicemail_transcription | string | The voicemail transcription for the lead. Applicable to phone_call lead type. |
message | string | The message sent by the caller for the lead. Applicable to text_message lead type. |
chat_status | string | The chat status for the lead; In Progress, or Completed. Applicable to chat lead type. |
event_category | string | The event category value for the lead. Applicable to event lead type. |
event_action | string | The event action value for the lead. Applicable to event lead type. |
event_label | string | The event label value for the lead. Applicable to event lead type. |
transaction_id | string | The transaction id value for the lead. Applicable to transaction lead type. |
transaction_tax | number | The transaction tax value for the lead. Applicable to transaction lead type. |
transaction_shipping | number | The transaction shipping value for the lead. Applicable to transaction lead type. |
sender_name | string | The sender name value for the lead. Applicable to email lead type. |
email_subject | string | The email subject for the lead. Applicable to email lead type. |
email_message | string | The email message for the lead. Applicable to email lead type. |
lead_analysis | object | Lead analysis for the lead. |
last_updated | string | Date and time when the lead was last updated in ISO 8601 format (UTC). |
additional_fields | object | Additional fields for the lead. |
field_mappings | object | Field mappings for the lead. Supported when using a Profile Key or supplying a profile_id parameter. |
customer_journey | object | Customer journey for the lead. |
Example Response
{
"page_number": 1,
"leads_per_page": 25,
"total_pages": 37,
"total_leads": 910,
"leads": [
{
"account_id": 13744,
"profile_id": 42167,
"profile": "WhatConverts",
"lead_id": 148099,
"user_id": "51497-af17340d-62b8-3044-423f-3dc754e621c2",
"lead_type": "Phone Call",
"lead_status": "Repeat",
"date_created": "2016-01-25T16:21:22Z",
"quotable": "Yes",
"quote_value": 251,
"sales_value": 750,
"spotted_keywords": "buy,quote,test",
"lead_score": 50,
"lead_state": "Completed",
"lead_source": "google",
"lead_medium": "cpc",
"lead_campaign": "call tracking general",
"lead_content": "easy call tracking",
"lead_keyword": "call tracking",
"lead_url": "https://www.whatconverts.com/contact",
"landing_url": "https://www.whatconverts.com/",
"operating_system": "iOS 12",
"browser": "Chrome Mobile 71",
"device_type": "Smartphone",
"device_make": "Apple iPhone",
"spam": false,
"duplicate": false,
"tracking_number": "+17047349155",
"destination_number": "+17045436123",
"city": "Charlotte",
"state": "NC",
"zip": "28226",
"country": "US",
"caller_name": "Jeremy Helms",
"call_duration": "2 minutes and 55 seconds",
"call_duration_seconds": 175,
"answer_status": "Answered",
"call_status": "Completed",
"line_type": "Landline",
"caller_number": "+15432245114",
"phone_name": "Tracking Number",
"message": "Hello, I am interested in buying your products.",
"ip_address": "157.212.71.198",
"notes": "This is a new lead!",
"contact_name": "Jeremy Helms",
"contact_company_name": "Call Tracking Company",
"contact_email_address": "hello@whatconverts.com",
"contact_phone_number": "+17044695324",
"email_address": "hello@whatconverts.com",
"phone_number": "+17044695324",
"gclid": "CLibmtmqpNICFcSfGwodQbUAvg",
"msclkid": "25d83debf85f146b8f1d66a754c6a56c",
"unbounce_page_id": "f8e32bbc-e1a1-2c5b-b4d3-c6289c8e33b",
"unbounce_variant_id": "b",
"unbounce_visitor_id": "107.210.21.1881565955056416071",
"salesforce_user_id": 15228103840,
"roistat_visit_id": "wqeOuWjfeIUQdd122casdLK",
"hubspot_visitor_id": "5a72d290d2d21865a693f14bcf710fed",
"facebook_browser_id": "fb.1.1621529626600.927228660",
"facebook_click_id": "fb.1.1621529626598.IwAR1yDeb6_5RRDGD3fTthh9cPoaqhLYYyDFLN-LolvQwaMAPMhGRljDj-POc",
"vwo_account_id": "512835",
"vwo_experiment_id": "2",
"vwo_variant_id": "2",
"vwo_user_id": "D4A14C3EFD6DB2A51749E1A931BE96B44",
"google_analytics_client_id": "1486423424.1594843130",
"lead_analysis": {
"Keyword Detection": "buy,quote,test",
"Lead Summary": "The customer was looking to purchase call tracking services. The agent assisted them with setting up an account.",
"Intent Detection": "The customer wanted to purchase services.",
"Sentiment Detection": "Positive",
"Topic Detection": "call tracking,purchase,sign up"
},
"last_updated": "2016-01-25T17:18:20Z",
"additional_fields": {
"Company Name": "Call Tracking Company",
"Contact Person": "Jeremy Helms"
},
"field_mappings": {
"Company Name": "Call Tracking Company",
"Contact Person": "Jeremy Helms",
"Email": "support@whatconverts.com",
"Phone Number": "(704) 469-5324"
},
"customer_journey": [
{
"type": "attribution",
"date_created": "2016-01-25T16:18:22Z",
"lead_source": "google",
"lead_medium": "cpc",
"lead_campaign": "call tracking general",
"lead_content": "easy call tracking",
"lead_keyword": "call tracking",
"page_views":
[
{
"order": 1,
"page_url": "https://www.whatconverts.com/"
},
{
"order": 2,
"page_url": "https://www.whatconverts.com/contact"
}
]
},
{
"type": "lead",
"date_created": "2016-01-25T16:21:22Z",
"lead_id": 148099,
"lead_type": "phone_call",
"lead_url": "https://www.whatconverts.com/contact"
}
],
"recording": "https://app.whatconverts.com/recording/13451345/download",
"play_recording": "https://app.whatconverts.com/recording/13451345/play",
"voicemail": "https://app.whatconverts.com/recording/13451345/download",
"play_voicemail": "https://app.whatconverts.com/recording/13451345/play",
"call_transcription": "Hello, thanks for calling.",
"voicemail_transcription": "Please call me back at 5432245114."
},
...
]
}
Get details about a single lead.
Resource Details
Method | Endpoint |
GET | https://app.whatconverts.com/api/v1/leads/{lead_id} |
Supported Parameters
Parameter | Type | Description | Required |
customer_journey | boolean | When set to true , the API response will include the customer journey data for the specified lead. Default is false . Supported for Elite plans. | No |
Response Details
Includes all response details from get all leads resource.
Create a new lead.
Resource Details
Method | Endpoint |
POST | https://app.whatconverts.com/api/v1/leads |
Supported Parameters
Parameter | Type | Description | Required |
profile_id | number | Unique identifier for the profile in which to add this lead to. Profile ID is not required when using a Profile Key. | Yes |
send_notification | boolean | Send an email notification for this lead; true or (default) false . | Yes |
lead_type | string | Lead type for this lead; appointment , chat , email , event , other , phone_call , text_message , transaction or web_form . | Yes |
date_created | string | Date and time when the lead was created in ISO 8601 format (UTC); 2015-11-10T00:00:00Z . | No |
quotable | string | The quotable type for this lead; yes , no , pending or not_set . | No |
quote_value | number | The quote value for this lead. | No |
sales_value | number | The sales value for this lead. | No |
wc_client_current | string | The users wc_client_current cookie for this lead. If set, then the following parameters are automatically overridden and populated from the cookie; lead_source , lead_medium , lead_campaign , lead_content , lead_keyword , gclid , msclkid , user_id , and landing_url . | No |
lead_source | string | The lead source for this lead. | No |
lead_medium | string | The lead medium for this lead. | No |
lead_campaign | string | The lead campaign for this lead. | No |
lead_content | string | The lead content for this lead. | No |
lead_keyword | string | The lead keyword for this lead. | No |
ip_address | string | The user IP address for this lead. | No |
email_address | string | The email address for this lead. | No |
phone_number | string | The phone number for this lead. | No |
user_id | string | The WhatConverts user ID for this lead. | No |
gclid | string | The Google click identifier for the lead. | No |
msclkid | string | The Microsoft click identifier for the lead. | No |
lead_url | string | The URL where the lead took place. | No |
landing_url | string | The URL where the user arrived on the website. | No |
operating_system | string | The operating system used by the user. | No |
browser | string | The browser used by the user. | No |
device_type | string | The device type used by the user. | No |
device_make | string | The device make used by the user. | No |
form_name | string | The name of the form for this lead. Applicable to web_form lead type. | No |
phone_name | string | The name of the tracking number for this lead. Applicable to phone_call and text_message lead type. | No |
tracking_number | string | The E.164 formatted tracking number for this lead. Applicable to phone_call and text_message lead type. | No |
destination_number | string | The E.164 formatted destination number for this lead. Applicable to phone_call lead type. | No |
caller_number | string | The E.164 formatted caller's number for this lead. Applicable to phone_call and text_message lead type. | No |
caller_name | string | The caller's name for this lead. Applicable to phone_call lead type. | No |
call_duration_seconds | number | The duration of the call in seconds for this lead. Applicable to phone_call lead type. | No |
city | string | The city for this lead. | No |
zip | string | The zip for this lead. | No |
state | string | The state for this lead. | No |
country | string | The country for this lead. | No |
answer_status | string | The answer status for this lead; Answered , No Answer , or Busy . Applicable to phone_call lead type. | No |
line_type | string | The line type of the caller for this lead. Applicable to phone_call and text_message lead type. | No |
call_transcription | string | The call transcription for this lead. Applicable to phone_call lead type. | No |
voicemail_transcription | string | The voicemail transcription for this lead. Applicable to phone_call lead type. | No |
message | string | The message sent by the caller for the lead. Applicable to text_message lead type. | No |
event_category | string | The event category value for this lead. Applicable to event lead type. | No |
event_action | string | The event action value for this lead. Applicable to event lead type. | No |
event_label | string | The event label value for this lead. Applicable to event lead type. | No |
transaction_id | string | The transaction id value for this lead. Applicable to transaction lead type. | No |
transaction_tax | number | The transaction tax value for this lead. Applicable to transaction lead type. | No |
transaction_shipping | number | The transaction shipping value for this lead. Applicable to transaction lead type. | No |
sender_name | string | The sender name value for this lead. Applicable to email lead type. | No |
email_subject | string | The email subject for this lead. Applicable to email lead type. | No |
email_message | string | The email message for this lead. Applicable to email lead type. | No |
additional_fields | array | Additional fields for this lead; additional_fields[{field_name}] . | No |
Response Details
Parameter | Type | Description |
lead_id | number | Unique identifier for the lead created. |
Example Response
{
"account_id": 13744,
"profile_id": 42167,
"profile": "WhatConverts",
"lead_id": 148099,
"user_id": "51497-af17340d-62b8-3044-423f-3dc754e621c2",
"lead_type": "Phone Call",
"lead_status": "Repeat",
"date_created": "2016-01-25T16:21:22Z",
"quotable": "Yes",
"quote_value": 251,
"sales_value": 750,
"spotted_keywords": "buy,quote,test",
"lead_score": 50,
"lead_state": "Completed",
"lead_source": "google",
"lead_medium": "cpc",
"lead_campaign": "call tracking general",
"lead_content": "easy call tracking",
"lead_keyword": "call tracking",
"lead_url": "https://www.whatconverts.com/contact",
"landing_url": "https://www.whatconverts.com/",
"operating_system": "iOS 12",
"browser": "Chrome Mobile 71",
"device_type": "Smartphone",
"device_make": "Apple iPhone",
"spam": false,
"duplicate": false,
"tracking_number": "+17047349155",
"destination_number": "+17045436123",
"city": "Charlotte",
"state": "NC",
"zip": "28226",
"country": "US",
"caller_name": "Jeremy Helms",
"call_duration": "2 minutes and 55 seconds",
"call_duration_seconds": 175,
"answer_status": "Answered",
"call_status": "Completed",
"line_type": "Landline",
"caller_number": "+15432245114",
"phone_name": "Tracking Number",
"message": "Hello, I am interested in buying your products.",
"ip_address": "157.212.71.198",
"notes": "This is a new lead!",
"contact_name": "Jeremy Helms",
"contact_company_name": "Call Tracking Company",
"contact_email_address": "hello@whatconverts.com",
"contact_phone_number": "+17044695324",
"email_address": "hello@whatconverts.com",
"phone_number": "+17044695324",
"gclid": "CLibmtmqpNICFcSfGwodQbUAvg",
"msclkid": "25d83debf85f146b8f1d66a754c6a56c",
"unbounce_page_id": "f8e32bbc-e1a1-2c5b-b4d3-c6289c8e33b",
"unbounce_variant_id": "b",
"unbounce_visitor_id": "107.210.21.1881565955056416071",
"salesforce_user_id": 15228103840,
"roistat_visit_id": "wqeOuWjfeIUQdd122casdLK",
"hubspot_visitor_id": "5a72d290d2d21865a693f14bcf710fed",
"facebook_browser_id": "fb.1.1621529626600.927228660",
"facebook_click_id": "fb.1.1621529626598.IwAR1yDeb6_5RRDGD3fTthh9cPoaqhLYYyDFLN-LolvQwaMAPMhGRljDj-POc",
"vwo_account_id": "512835",
"vwo_experiment_id": "2",
"vwo_variant_id": "2",
"vwo_user_id": "D4A14C3EFD6DB2A51749E1A931BE96B44",
"google_analytics_client_id": "1486423424.1594843130",
"lead_analysis": {
"Keyword Detection": "buy,quote,test",
"Lead Summary": "The customer was looking to purchase call tracking services. The agent assisted them with setting up an account.",
"Intent Detection": "The customer wanted to purchase services.",
"Sentiment Detection": "Positive",
"Topic Detection": "call tracking,purchase,sign up"
},
"last_updated": "2016-01-25T17:18:20Z",
"additional_fields": {
"Company Name": "Call Tracking Company",
"Contact Person": "Jeremy Helms"
},
"field_mappings": {
"Company Name": "Call Tracking Company",
"Contact Person": "Jeremy Helms",
"Email": "support@whatconverts.com",
"Phone Number": "(704) 469-5324"
},
"customer_journey": [
{
"type": "attribution",
"date_created": "2016-01-25T16:18:22Z",
"lead_source": "google",
"lead_medium": "cpc",
"lead_campaign": "call tracking general",
"lead_content": "easy call tracking",
"lead_keyword": "call tracking",
"page_views":
[
{
"order": 1,
"page_url": "https://www.whatconverts.com/"
},
{
"order": 2,
"page_url": "https://www.whatconverts.com/contact"
}
]
},
{
"type": "lead",
"date_created": "2016-01-25T16:21:22Z",
"lead_id": 148099,
"lead_type": "phone_call",
"lead_url": "https://www.whatconverts.com/contact"
}
],
"recording": "https://app.whatconverts.com/recording/13451345/download",
"play_recording": "https://app.whatconverts.com/recording/13451345/play",
"voicemail": "https://app.whatconverts.com/recording/13451345/download",
"play_voicemail": "https://app.whatconverts.com/recording/13451345/play",
"call_transcription": "Hello, thanks for calling.",
"voicemail_transcription": "Please call me back at 5432245114."
}
Edit details for a single lead.
Resource Details
Method | Endpoint |
POST | https://app.whatconverts.com/api/v1/leads/{lead_id} |
Supported Parameters
Parameter | Type | Description | Required |
quotable | string | The quotable type for this lead; yes , no , pending or not_set . | No |
quote_value | number | The quote value for this lead. | No |
sales_value | number | The sales value for this lead. | No |
lead_url | string | The URL where the lead took place. | No |
additional_fields | array | Additional fields for this lead; additional_fields[{field_name}] . | No |
Response Details
Parameter | Type | Description |
lead_id | number | Unique identifier for the edited lead. |
Example Response
{
"account_id": 13744,
"profile_id": 42167,
"profile": "WhatConverts",
"lead_id": 148099,
"user_id": "51497-af17340d-62b8-3044-423f-3dc754e621c2",
"lead_type": "Phone Call",
"lead_status": "Repeat",
"date_created": "2016-01-25T16:21:22Z",
"quotable": "Yes",
"quote_value": 251,
"sales_value": 750,
"spotted_keywords": "buy,quote,test",
"lead_score": 50,
"lead_state": "Completed",
"lead_source": "google",
"lead_medium": "cpc",
"lead_campaign": "call tracking general",
"lead_content": "easy call tracking",
"lead_keyword": "call tracking",
"lead_url": "https://www.whatconverts.com/contact",
"landing_url": "https://www.whatconverts.com/",
"operating_system": "iOS 12",
"browser": "Chrome Mobile 71",
"device_type": "Smartphone",
"device_make": "Apple iPhone",
"spam": false,
"duplicate": false,
"tracking_number": "+17047349155",
"destination_number": "+17045436123",
"city": "Charlotte",
"state": "NC",
"zip": "28226",
"country": "US",
"caller_name": "Jeremy Helms",
"call_duration": "2 minutes and 55 seconds",
"call_duration_seconds": 175,
"answer_status": "Answered",
"call_status": "Completed",
"line_type": "Landline",
"caller_number": "+15432245114",
"phone_name": "Tracking Number",
"message": "Hello, I am interested in buying your products.",
"ip_address": "157.212.71.198",
"notes": "This is a new lead!",
"contact_name": "Jeremy Helms",
"contact_company_name": "Call Tracking Company",
"contact_email_address": "hello@whatconverts.com",
"contact_phone_number": "+17044695324",
"email_address": "hello@whatconverts.com",
"phone_number": "+17044695324",
"gclid": "CLibmtmqpNICFcSfGwodQbUAvg",
"msclkid": "25d83debf85f146b8f1d66a754c6a56c",
"unbounce_page_id": "f8e32bbc-e1a1-2c5b-b4d3-c6289c8e33b",
"unbounce_variant_id": "b",
"unbounce_visitor_id": "107.210.21.1881565955056416071",
"salesforce_user_id": 15228103840,
"roistat_visit_id": "wqeOuWjfeIUQdd122casdLK",
"hubspot_visitor_id": "5a72d290d2d21865a693f14bcf710fed",
"facebook_browser_id": "fb.1.1621529626600.927228660",
"facebook_click_id": "fb.1.1621529626598.IwAR1yDeb6_5RRDGD3fTthh9cPoaqhLYYyDFLN-LolvQwaMAPMhGRljDj-POc",
"vwo_account_id": "512835",
"vwo_experiment_id": "2",
"vwo_variant_id": "2",
"vwo_user_id": "D4A14C3EFD6DB2A51749E1A931BE96B44",
"google_analytics_client_id": "1486423424.1594843130",
"lead_analysis": {
"Keyword Detection": "buy,quote,test",
"Lead Summary": "The customer was looking to purchase call tracking services. The agent assisted them with setting up an account.",
"Intent Detection": "The customer wanted to purchase services.",
"Sentiment Detection": "Positive",
"Topic Detection": "call tracking,purchase,sign up"
},
"last_updated": "2016-01-25T17:18:20Z",
"additional_fields": {
"Company Name": "Call Tracking Company",
"Contact Person": "Jeremy Helms"
},
"field_mappings": {
"Company Name": "Call Tracking Company",
"Contact Person": "Jeremy Helms",
"Email": "support@whatconverts.com",
"Phone Number": "(704) 469-5324"
},
"customer_journey": [
{
"type": "attribution",
"date_created": "2016-01-25T16:18:22Z",
"lead_source": "google",
"lead_medium": "cpc",
"lead_campaign": "call tracking general",
"lead_content": "easy call tracking",
"lead_keyword": "call tracking",
"page_views":
[
{
"order": 1,
"page_url": "https://www.whatconverts.com/"
},
{
"order": 2,
"page_url": "https://www.whatconverts.com/contact"
}
]
},
{
"type": "lead",
"date_created": "2016-01-25T16:21:22Z",
"lead_id": 148099,
"lead_type": "phone_call",
"lead_url": "https://www.whatconverts.com/contact"
}
],
"recording": "https://app.whatconverts.com/recording/13451345/download",
"play_recording": "https://app.whatconverts.com/recording/13451345/play",
"voicemail": "https://app.whatconverts.com/recording/13451345/download",
"play_voicemail": "https://app.whatconverts.com/recording/13451345/play",
"call_transcription": "Hello, thanks for calling.",
"voicemail_transcription": "Please call me back at 5432245114."
}