Here at WhatConverts we take spam calls very seriously. We know nothing is more frustrating than picking up the phone and having an automated message play or just silence. These calls typically are generated from what we call robo dialers. Since robo dialers normally spoof the caller ID to make the call look legitimate, it makes blocking these calls difficult.
To help block these calls WhatConverts has a spam challenge function built in. A spam challenge is a simple prompt for incoming calls where the caller must press 1 before being connected to your destination number. You have three options for initiating the spam challenge.
Turning on the spam challenge for all three options is the most effective way to block spam callers.
Each profile under your account it already set to challenge "Known Spam Callers". You can make changes by going "Settings" under a profile then select "Spam Challenge" from the drop-down.
If you receive a spam call we urge you to mark the lead as spam by clicking on "Spam" within the lead detail pop up.
This will activate the spam challenge for that caller under your profile in the future as well as helping us build our database to identify potential spam callers.
One of our marketing experts will give you a full presentation of how WhatConverts can help you grow your business.Request a Live Demo
Read details from your calls without the need to listen to the entire call recording.
Route calls to multiple destination numbers at once using multi-ring functionality.
Reroute calls that occur outside your active business times.
All incoming calls will be directed to the business location closest to the caller.
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