WhatConverts Challenges Spam Calls

Here at WhatConverts we take spam calls very seriously. We know nothing is more frustrating than picking up the phone and having an automated message play or just silence. These calls typically are generated from what we call robo dialers. Since robo dialers normally spoof the caller ID to make the call look legitimate, it makes blocking these calls difficult.

To help block these calls WhatConverts has a spam challenge function built in. A spam challenge is a simple prompt for incoming calls where the caller must press 1 before being connected to your destination number. You have three options for initiating the spam challenge.

  1. Known Spam Calls - Activate the spam challenge for known spam callers. We use our own internal spam database as well as our partner Nomorobo to cross reference any potential spam caller.
  2. Restricted & Anonymous Callers - Activate the spam challenge for caller numbers that are either restricted or anonymous.
  3. All Other Calls - Activate the spam challenge for all other callers.

Turning on the spam challenge for all three options is the most effective way to block spam callers.

Each profile under your account it already set to challenge "Known Spam Callers". You can make changes by going "Settings" under a profile then select "Spam Challenge" from the drop-down.

How to Block Spam Calls

Mark Leads as Spam

If you receive a spam call we urge you to mark the lead as spam by clicking on "Spam" within the lead detail pop up.

Block Spam Callers

This will activate the spam challenge for that caller under your profile in the future as well as helping us build our database to identify potential spam callers.

How do I Block Spam Calls?

Michael Cooney
Michael Cooney

Michael Cooney is a co-founder of WhatConverts. He’s been solving everyday marketing mysteries for years! Connect with him on Twitter or via email at michael@whatconverts.com.

Request a Live Demo
Get a FREE presentation of WhatConverts

One of our marketing experts will give you a full presentation of how WhatConverts can help you grow your business.

Request a Live Demo
Whatconverts Features for your Business
Call Flows - Simultaneous Dialing
Lead Tracking Call Flows - Multi-Ring (Simultaneous) Dialing

Route calls to multiple destination numbers at once using multi-ring functionality.

Tracking Phone Numbers
Lead Tracking Tracking Phone Numbers

Purchase numbers to use with your call tracking software.

Instant Triggered Webhook Data
Analytics & Insights Instant Triggered Webhook Data

The instant a lead is received, the data trigger can send webhook data to your CRM.

Call Flows - Post Call Qualification
Lead Tracking Call Flows - Post Call Qualification

Allow your people to qualify incoming calls as leads as soon as the call ends.

Recommended Help Topics
Help Document How to Clear your Cookies to Test Your Number Swapping

Last update on July 1, 2020

Help Document Adding and Updating Sales and Quote Values

Last update on August 20, 2020

Lead Management and Reporting
Help Document How do I Change the Format of a Tracking Number?

Last update on July 1, 2020

Join 20,000+ other marketers and start getting marketing clarity

Subscribe to our newsletter and get proven marketing strategies for growing your business.

Suggested Blog Articles
Data Enlightenment - Lead Management Enhanced
Lead Capture & Tracking Data Enlightenment - Lead Management Enhanced

Last update on Feb 7, 2018

Call Tracking Software: When You Realize It Isn't Enough
Lead Capture & Tracking Call Tracking Software: When You Realize It Isn't Enough

Last update on Nov 19, 2019

Easy Keyword Level Call Tracking
Advertising & Marketing Easy Keyword Level Call Tracking

Last update on Jun 4, 2015

ready to get marketing clarity?

Grow your business with WhatConverts

14 days free trial Easy setup Dedicated support