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1Log into your WhatConverts profile. Click "Tracking" in the top menu. Select "Calls", then "Spam Challenge".
2Toggle On or Off the types of calls you would like to hear the Spam Challenge. There are three types:
Turning on the spam challenge for all three options is the most effective way to block spam callers.
Click "Update Spam Challenge".
1Log into your WhatConverts profile. Click "Leads" from the top menu. Locate the lead you would like to mark as spam and click "View Lead".
2In the left panel of the Lead Details page, scroll to Additional Details and expand the section. Toggle "On" the Mark as Spam option.
This will activate the spam challenge for that caller under your profile in the future as well as helping us build our database to identify potential spam callers.
At WhatConverts, we take spam calls very seriously. Nothing is more frustrating than picking up the phone and having an automated message or just silence. These calls typically are generated from what we call robo dialers. Since robo dialers normally spoof the caller ID to make the call look legitimate, it makes blocking these calls difficult.
To help block these calls, WhatConverts has a Spam Challenge function built in. A spam challenge is a simple prompt for incoming calls where the caller must press 1 before being connected to your destination number. You have three options for initiating the spam challenge.
Turning on the spam challenge for all three options is the most effective way to block spam callers.
Each profile under your account it already set to challenge Known Spam Callers. You can make changes by going "Settings" under a profile then select "Spam Challenge" from the drop-down.
If you receive a spam call, we urge you to mark the lead as spam by clicking on "Spam" within the lead detail pop up.
This will activate the spam challenge for that caller under your profile in the future as well as helping us build our database to identify potential spam callers.
One of our marketing experts will give you a full presentation of how WhatConverts can help you grow your business.
Schedule a DemoWhatConverts uses a list of known spammers to eliminate calls, and continually improves spam blocking.
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