Call Flows - Post Call Qualification

Qualify leads to figure out what marketing works.

One of the features available with Call Flows is the Post Call Flow. A Post Call Flow allows the call recipient to qualify an incoming call when the call ends.

Using a Post Call Flow introduces a smooth lead qualifying process. With your sales team using Post Call Flows to qualify calls, they can qualify the leads while the call is still fresh on their minds and save time wasted listening to calls and manually qualifying leads.

When a call ends, choose from any of the following steps to qualify the phone call:

The Lead Data step allows your sales team member to mark if a lead was quotable and/or add a quote or sales value to the lead.

Here is more information about post call flow lead qualification.

Your phone calls, form submissions, web chats and ecommerce transactions can all be seen in one place. You get that information directly in your WhatConverts dashboard so you can know what marketing brings you leads. You'll also get additional lead data such as the marketing data, lead page, landing page, form details, call details, chat transcripts and call recordings.

WhatConverts answers your conversion questions including:

• What marketing inspired a customer to reach out?
• Are the leads coming into my business leading to sales?
• When a customer fills out a form or calls, is that a “good” lead?

With WhatConverts, you have the tools to see what marketing converts, whether they call, chat or fill out a form; we can track those touch-points back to the marketing responsible, giving you the complete marketing picture.

Don't miss a beat with your lead tracking. Sign up with WhatConverts today for a 14 Day Free Trial and know what marketing converts.