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Call Flows - Post Call Qualification

One of the features available with Call Flows is the Post Call Flow. A Post Call Flow allows the call recipient to qualify an incoming call when the call ends.

Using a Post Call Flow introduces a smooth lead qualifying process. With your sales team using Post Call Flows to qualify calls, not only are they able to qualify the leads while the call is still fresh on their minds, you save time not needing to listening to your phone calls and manually qualifying your leads.

When a call ends, choose from any of the following steps to walk the call recipient through qualifying the phone call:

Post Call Flow Toolbox

The Lead Data step allows your sales team member to mark if a lead was quotable and/or add a quote or sales value to the lead.
Quotable Post Call Qualification and Value

With WhatConverts your phone calls, form submissions, web chats and ecommerce transactions can all be seen and reported on from one, centralized dashboard. In your dashboard, you can view, sort and report to know what marketing brought them to you and lead data such as source, medium, campaign, content, keyword, lead page, landing page, form details, call details, chat transcripts and call recordings.

WhatConverts answers your conversion questions including:

  • What marketing inspired a customer to reach out?
  • Are the leads coming into my business leading to sales?
  • When a customer fills out a form or calls, is that a “good” lead?

With WhatConverts, you have the tools to see what marketing converts, whether they call, chat or fill out a form; we can track those touchpoints back to the marketing responsible, giving you the complete marketing picture.

Don’t miss a beat with your lead tracking. Sign up with WhatConverts today for a 14 Day Free Trial and know What Marketing Converts.