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    Help Center Integrations WooCommerce Integration

    Call Tracking for WooCommerce


    Note: Prior to tracking calls in Woocommerce, you will need to Set up Tracking Numbers in your WhatConverts profile.

    1Log in to your WordPress instance of your online store.

    2On the left side menu, select "Plugins". Click "Add New".

    3Search for "Insert Headers and Footers" by WPBeginner. Click "Install Now".
    Insert Headers and Footers

    Click "Activate".

    4On the left side, select "Settings" and click "Insert Headers and Footers". Paste your Standard HTML Tracking Code in the Scripts in Header section.

      Note: To get your Standard HTML Tracking Code, log into your WhatConverts profile, click "Tracking" from the top menu and select "Tracking Code".

    Standard HTML Tracking Code
    Click "Save".

      Note: Make sure to clear any/all caching plugins set up within WordPress.

    5Go to your Woocommerce store in an incognito window. Review the phone number on the page to make sure you're seeing a tracking number.

    If you have any questions, please contact us here: Contact WhatConverts Support or email [email protected]

    WooCommerce is one of the largest online shopping platforms. With WhatConverts, you can track your incoming calls, forms, chats and transactions in your WooCommerce shop. Having call tracking in WooCommerce can lead to an increase in sales, customer satisfaction and give you the information to know what marketing converts from incoming calls.

    You can get started tracking your WooCommerce calls in just minutes. First, you will need to set up Tracking Numbers in your WhatConverts account. See: Setting up Call Tracking in WhatConverts

    Install and Activate WhatConverts on your WooCommerce Store

    1Log in to your WordPress instance of your online store.

    2On the left side menu, select "Plugins". Click "Add New".

    3Search for "WhatConverts" or download the plugin here.

    Install WhatConverts for WooCommerce Call Tracking

    Click "Activate".

    4On the left side, select "Settings" and click "WhatConverts". Type in or paste your Profile ID from WhatConverts.

      Note: Your Profile ID is a five digit code that can be found by logging into your WhatConverts dashboard, under Profile, click "Settings" and "Tracking Code". Your Profile ID is highlighted in orange as seen below:

    WhatConverts profile id for WooCommerce call tracking

    Click "Save Changes".

    Make sure to save your changes to get call tracking on woocommerce

    Your WhatConverts plugin is now active and you can start enjoying Call Tracking for your WooCommerce store!

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    Whatconverts Features for your Business
    Call Transcription
    Lead Tracking Call Transcription Software

    Read details from your calls without the need to listen to the entire call recording.

    Call Flows - Simultaneous Dialing
    Lead Tracking Call Flows - Multi-Ring (Simultaneous) Dialing

    Route calls to multiple destination numbers at once using multi-ring functionality.

    Call Flows - Scheduled Hours and Holiday Routing
    Lead Tracking Call Flows - Scheduled Hours and Holiday Routing

    Reroute calls that occur outside your active business times.

    Call Flows - Geographic Call Routing
    Lead Tracking Call Flows - Geographic Call Routing

    All incoming calls will be directed to the business location closest to the caller.

    Join 20,000+ other marketers and start getting marketing clarity

    Subscribe to our newsletter and get proven marketing strategies for growing your business.

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