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Help Center Integrations WooCommerce Integration

Call Tracking for WooCommerce


WooCommerce is one of the largest online shopping platforms. With WhatConverts, you can track your incoming calls, forms, chats and transactions in your WooCommerce shop. Having call tracking in WooCommerce can lead to an increase in sales, customer satisfaction and give you the information to know what marketing converts from incoming calls.

You can get started tracking your WooCommerce calls in just minutes. First, you will need to set up Tracking Numbers in your WhatConverts account. See: Setting up Call Tracking in WhatConverts

Install and Activate WhatConverts on your WooCommerce Store

1Log in to your WordPress instance of your online store.

2On the left side menu, select "Plugins". Click "Add New".

3Search for "WhatConverts" or download the plugin here.

Install WhatConverts for WooCommerce Call Tracking

Click "Activate".

4On the left side, select "Settings" and click "WhatConverts". Type in or paste your Profile ID from WhatConverts.

    Note: Your Profile ID is a five digit code that can be found by logging into your WhatConverts dashboard, under Profile, click "Settings" and "Tracking Code". Your Profile ID is highlighted in orange as seen below:

WhatConverts profile id for WooCommerce call tracking

Click "Save Changes".

Make sure to save your changes to get call tracking on woocommerce

Your WhatConverts plugin is now active and you can start enjoying Call Tracking for your WooCommerce store!

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Whatconverts Features for your Business
Filter/Group by Custom Field
Lead Management Filter/Group by Custom Field

Different businesses may need different data fields, and WhatConverts knows that.

Filter/Group by Landing & Lead Page
Lead Management Filter/Group by Landing & Lead Page

If you know which page a user landed on, you’ll have clues about which keywords they used to find your site.

Call Flows - Custom IVR Menu
Lead Tracking Call Flows - Custom IVR Menu

Your callers will hear a menu of options to direct their call to the proper connection.

Call Greeting
Lead Tracking Call Greeting

Create an automated greeting to be played when someone calls your tracking number.

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