Shape the way your customers call you.

With the Scheduled Hours and Holiday Schedule Call Flow feature, you will be able to set "active" times for your call flow and determine what happens outside of your active times.

This feature is great for you to automatically schedule your calls to be directed to your business while you're open and to a different destination number or voicemail after hours.

Business Hours Schedule Call Routing

You can also use this feature to set a schedule for days or holidays when your business may not be open.

Holiday Schedule Call Routing

Here are instructions for setting up call flows around your business hours.

Your phone calls, form submissions, web chats and ecommerce transactions can all be seen in one place. You get that information directly in your WhatConverts dashboard so you can know what marketing brings you leads. You'll also get additional lead data such as the marketing data, lead page, landing page, form details, call details, chat transcripts and call recordings.

WhatConverts answers your conversion questions including:

  • What marketing inspired a customer to reach out?
  • Are the leads coming into my business leading to sales?
  • When a customer fills out a form or calls, is that a “good” lead?

With WhatConverts, you have the tools to see what marketing converts, whether they call, chat or fill out a form; we can track those touch-points back to the marketing responsible, giving you the complete marketing picture.

Don't miss a beat with your lead tracking. Sign up with WhatConverts today for a 14 Day Free Trial and know what marketing converts.

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How Companies use WhatConverts
Automotive
Use Case Automotive

Discover how new customers find your dealership.

Plastic Surgeons
Use Case Plastic Surgeons

See which marketing channels drive new patients.

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Calculate ROI from search ads, direct mailers and more.

Doctors and Medical
Use Case Doctors and Medical

Easily separate calls from new patients vs. existing patients.

Recommended Help Topics
Help Document Setting up a Post Call Flow

Last update on May 4, 2020

Communication
Help Document How do I Track Direct Mail or Offline Campaigns?

Last update on July 1, 2020

FAQ
Help Document Adding Custom Fields

Last update on August 20, 2020

Lead Management and Reporting
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