Avatar photo Michael Cooney
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Dec 13, 2024

SEO as we know it is shifting. Traditional tactics—like relying solely on keywords and backlinks—aren’t enough anymore.

With the rise of voice search and AI-powered tools like ChatGPT and Google Gemini, users now ask questions instead of typing a string of keywords. And they expect direct answers.

That’s where Answer Engine Optimization (AEO) comes in.

For marketing agencies, AEO isn’t just another buzzword. It’s a chance to capture leads earlier, position yourself as a trusted authority, and future-proof your search strategy.

In this blog, you’ll learn:

  1. What AEO is and how it works.
  2. Why AEO is crucial for agencies.
  3. How to implement AEO with clear, actionable steps.

What is Answer Engine Optimization (AEO)?

AEO is all about positioning your agency as the answer.

When someone asks, “What’s the best way to track marketing ROI?” your goal is to ensure that your content is the one that appears at the top—whether it’s through a featured snippet, People Also Ask (PAA) box, or a voice assistant like Alexa.

Instead of focusing only on keywords, AEO is built around:

  • Answering user questions directly.
  • Leveraging structured data (like schema markup) so search engines understand and prioritize your content.
  • Capturing leads earlier in the buyer’s journey.

In short, AEO makes your agency’s content the solution, not just an option.

Why is AEO Critical for Marketing Agencies?

1. Capture High-Intent Leads Earlier

SEO often focuses on users further down the customer journey who are closer to making a decision—those searching for terms like “best marketing agency.”

But AEO allows you to target users when they’re asking questions like:

  • “What should I look for in a marketing agency?”
  • “How do I track my lead conversions?”

By answering these early-stage questions, you build trust before competitors even enter the picture.

2. Establish Authority and Build Trust

Agencies thrive on credibility. When your content consistently answers key industry questions, it positions your brand as an expert resource.

AEO gives you an edge by showcasing your knowledge where it matters most—right at the top of search results.

3. Stay Ahead in an AI-Driven World

AI tools like Bard and ChatGPT prioritize conversational, intent-driven queries over traditional keyword searches.

If you’re not optimizing for AEO, you risk falling behind as search evolves. Agencies that master AEO will dominate the search results of tomorrow.

How Marketing Agencies Can Leverage AEO (Step-by-Step Guide)

Step 1: Identify the Right Questions

The foundation of AEO is understanding what your audience is asking.

Start by gathering data:

  • Google’s People Also Ask (PAA): Look for questions related to your niche.
  • AnswerThePublic: Use this tool to generate a visual map of questions around a topic.
  • Client FAQs: Ask clients directly: What questions did you Google before choosing us?

Pro Tip: Prioritize questions tied to pain points or solutions—these lead to higher conversions. You can use voice of customer (VOC) data to mine for these pain points and solutions too. Uncover valuable VOC data in WhatConverts using Call Recordings, Transcripts, Lead Analysis, and more.

Step 2: Craft Concise, Clear Answers

AEO content should get straight to the point. Start your answers with a 1-2 sentence summary, then provide more detail below for users who want to dive deeper.

Example:

  • Question: “How can I track marketing ROI?”
  • Answer: “You can track marketing ROI by using tools like WhatConverts to monitor lead sources and conversion rates. A detailed analysis of campaign performance ensures your marketing budget is optimized.”

Step 3: Optimize Your Content for Search Engines

To ensure your answers get picked up by search engines, use:

  • Schema Markup: This makes it easier for search engines to identify and display your content.
  • FAQs: Add a dedicated FAQ section to your website, blog, or landing pages.

Pro Tip: FAQs often get featured in Google’s People Also Ask results, increasing your visibility.

Step 4: Focus on Voice Search

Voice searches are conversational. They often include full questions rather than keywords. Tailor your content accordingly.

Example:

  • Text search: “Marketing ROI tools”
  • Voice search: “What tools can I use to track marketing ROI?”

Match the tone and structure of your answers to conversational queries.

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The AEO Checklist for Marketing Agencies

Here’s a quick-start guide to integrate AEO into your agency’s strategy:

  • Identify 5-10 high-priority questions your clients ask.
  • Write content that provides direct, concise answers.
  • Add schema markup to make your answers search-friendly.
  • Audit your website to ensure it’s optimized for voice search.

Implementing these steps will set your agency up to dominate in an AEO-driven search landscape.

AEO in Action: A Quick Case Study

Let’s say a potential client Googles:

Without AEO: They’ll see generic blog posts that may or may not provide value.
With AEO: Your agency’s featured snippet appears, offering a clear answer and a call-to-action to book a consultation.

Which agency do you think that potential client will trust?

Final Thoughts: Embrace AEO to Future-Proof Your Agency

Answer Engine Optimization isn’t just a passing trend—it’s the natural evolution of search.

By adopting AEO, marketing agencies can:

  1. Capture leads earlier in the customer journey.
  2. Build trust by providing real value.
  3. Stay competitive in a rapidly changing digital landscape.

The shift from keywords to questions is here. And the agencies that position themselves as the answer will lead the pack.

WhatConverts can help you uncover valuable customer questions and track the ROI of your AEO strategies. Start your 14-day free trial today!

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Michael Cooney

Michael Cooney is a co-founder of WhatConverts. Connect with him on Twitter or via email at michael.cooney@whatconverts.com.

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