Chat Tracking in Google Analytics

Find out how visitors become customers.

You're driving traffic to your site and you have chats happening, with WhatConverts, you can track where the users came from and what page they began the chat on, but you can also track that chat event in Google Analytics to get a full picture of your clients' conversion funnels.

Creating a Chat as a Conversion Goal allows marketers to view full marketing data with their goal completions.

In your Google Analytics account, you will see these events come through under "Behavior" and "Events."

Here is more information about chat tracking in Google Analytics.

Your phone calls, form submissions, web chats and ecommerce transactions can all be seen in one place. You get that information directly in your WhatConverts dashboard. See what marketing brought leads to you and dive into additional lead data such as lead page, landing page, form details, call details, chat transcripts and call recordings.

WhatConverts answers your conversion questions including:

• What marketing inspired a customer to reach out?
• Are the leads coming into my business leading to sales?
• When a customer fills out a form or calls, is that a “good” lead?

Get the tools you need to see what marketing converts, whether people call, chat or fill out a form. WhatConverts can track every touch-point back to the marketing responsible, giving you the complete marketing picture.

Don't miss a beat with your lead tracking. Get WhatConverts today with a 14 Day Free Trial and start knowing what marketing works.