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Note: If you haven't added your WhatConverts tracking code to your website, add your tracking script. If you are using the WhatConverts WordPress Plugin, you will want to deactivate the plugin and place your WhatConverts Tracking Code above your Zoho Chat installation code using the HTML method.
1Add the following after the Zoho Chat installation code:
<script> $zoho.salesiq.ready=function() { $zoho.salesiq.chat.complete(function() { wc_chat_ypbib("Chat","New Chat Session"); }); } </script>
This will trigger a new Chat Lead in WhatConverts when someone completes a chat.
2Go to your website. Start and end a new chat. Log into the WhatConverts profile you have set up to track Zoho chats in. Click "Leads" in the top menu. Under Lead Manager, check for a new Chat Lead to ensure Zoho Chat is tracking properly.
If you have any questions, please contact us here: Contact WhatConverts Support or email [email protected]
Zoho (SalesIQ) Chat is a chat software that is part of the Zoho CRM software suite. With Zoho Chat, users can communicate with your business instantly and the interaction lives in the Zoho ecosystem. You can track your chat events in WhatConverts easily.
1Add the following after the Zoho Chat installation code:
<script> $zoho.salesiq.ready=function() { $zoho.salesiq.chat.complete(function() { wc_chat_ypbib("Chat","New Chat Session"); }); } </script>
This will trigger a new Chat Lead in WhatConverts when someone completes a chat.
One of our marketing experts will give you a full presentation of how WhatConverts can help you grow your business.
Schedule a DemoWe capture the full chat ticket information and store the lead with its marketing data.
Automatically track visitors back to the marketing source, medium, campaign, ad and keyword.
WhatConverts reports web chats as a conversion action, revealing which marketing drives chats.
Automatically send chat events to Google Analytics to define conversion funnels.