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    Help Center Integrations

    Zoho (SalesIQ) Chat Tracking


    Note: If you haven't added your WhatConverts tracking code to your website, add your tracking script. If you are using the WhatConverts WordPress Plugin, you will want to deactivate the plugin and place your WhatConverts Tracking Code above your Zoho Chat installation code using the HTML method.

    1Add the following after the Zoho Chat installation code:

    <script>
    $zoho.salesiq.ready=function()
    {
       $zoho.salesiq.chat.complete(function()
       {
          wc_chat_ypbib("Chat","New Chat Session");
       });
    }
    </script>

    This will trigger a new Chat Lead in WhatConverts when someone completes a chat.

    2Go to your website. Start and end a new chat. Log into the WhatConverts profile you have set up to track Zoho chats in. Click "Leads" in the top menu. Under Lead Manager, check for a new Chat Lead to ensure Zoho Chat is tracking properly.

    Tested Chat Lead

    If you have any questions, please contact us here: Contact WhatConverts Support or email [email protected]

    Zoho (SalesIQ) Chat is a chat software that is part of the Zoho CRM software suite. With Zoho Chat, users can communicate with your business instantly and the interaction lives in the Zoho ecosystem. You can track your chat events in WhatConverts easily.

      Note: If you haven't added your WhatConverts tracking code to your website, add your tracking script. If you are using the WhatConverts WordPress Plugin, you will want to deactivate the plugin and place your WhatConverts Tracking Code above your Zoho Chat installation code using the HTML method.

    1Add the following after the Zoho Chat installation code:

    <script>
    $zoho.salesiq.ready=function()
    {
       $zoho.salesiq.chat.complete(function()
       {
          wc_chat_ypbib("Chat","New Chat Session");
       });
    }
    </script>

    This will trigger a new Chat Lead in WhatConverts when someone completes a chat.

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    Whatconverts Features for your Business
    Chat Tickets Captured
    Lead Tracking Chat Tickets Captured

    We capture the full chat ticket information and store the lead with its marketing data.

    Web Chat Lead Reporting
    Lead Tracking Web Chat Lead Reporting

    Automatically track visitors back to the marketing source, medium, campaign, ad and keyword.

    Add Marketing Data to Chat
    Lead Tracking Add Marketing Data to Chat

    WhatConverts reports web chats as a conversion action, revealing which marketing drives chats.

    Chat Tracking in Google Analytics
    Lead Tracking Chat Tracking in Google Analytics

    Automatically send chat events to Google Analytics to define conversion funnels.

    Join 20,000+ other marketers and start getting marketing clarity

    Subscribe to our newsletter and get proven marketing strategies for growing your business.

      Related Integrations
      CRMs Salesforce

      Last update on July 22, 2022

      Salesforce
      Chat Intercom

      Last update on July 21, 2022

      Intercom
      Chat Zoho SalesIQ

      Last update on July 25, 2022

      Zoho SalesIQ
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