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Help Center Integrations

Zoho (SalesIQ) Chat Tracking


Zoho (SalesIQ) Chat is a chat software that is part of the Zoho CRM software suite. With Zoho Chat, users can communicate with your business instantly and the interaction lives in the Zoho ecosystem. You can track your chat events in WhatConverts easily.

    Note: If you haven't added your WhatConverts tracking code to your website, add your tracking script. If you are using the WhatConverts WordPress Plugin, you will want to deactivate the plugin and place your WhatConverts Tracking Code above your Zoho Chat installation code using the HTML method.

1Add the following after the Zoho Chat installation code:

<script>
$zoho.salesiq.ready=function()
{
   $zoho.salesiq.chat.complete(function()
   {
      wc_chat_ypbib("Chat","New Chat Session");
   });
}
</script>

This will trigger a new Chat Lead in WhatConverts when someone completes a chat.

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Whatconverts Features for your Business
Chat Tracking in Google Analytics
Lead Tracking Chat Tracking in Google Analytics

Automatically send chat events to Google Analytics to define conversion funnels.

Add Marketing Data to Chat
Lead Tracking Add Marketing Data to Chat

WhatConverts reports web chats as a conversion action, revealing which marketing drives chats.

Full Chat Transcripts
Lead Tracking Full Chat Transcripts

See the full chat transcript alongside lead details, instantly.

Instant Triggered Webhook Data
Analytics & Insights Instant Triggered Webhook Data

The instant a lead is received, the data trigger can send webhook data to your CRM.

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