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Web Chat Lead Reporting

Web Chat is a popular way for your website visitors to get in contact with you and an effective lead generation source.

It’s important to be able to identify the marketing channels delivering your leads. WhatConverts tracks a visitor’s marketing channel and reports the data by marketing source, medium, campaign, ad and keyword. Adding these web chat leads to your marketing reports shows you all conversions by traffic source.

Chats are included in all our available marketing reports

With WhatConverts your phone calls, form submissions, web chats and ecommerce transactions can all be seen in one place. You get that information directly in your WhatConverts dashboard so you can view and know what marketing brought them to you and lead data such as marketing data, lead page, landing page, form details, call details, chat transcripts and call recordings.

WhatConverts answers your conversion questions including:

  • What marketing inspired a customer to reach out?
  • Are the leads coming into my business leading to sales?
  • When a customer fills out a form or calls, is that a “good” lead?

With WhatConverts, you have the tools to see what marketing converts, whether they call, chat or fill out a form; we can track those touchpoints back to the marketing responsible, giving you the complete marketing picture.

Don’t miss a beat with your lead tracking. Sign up with WhatConverts today for a 14 Day Free Trial and know What Marketing Converts.