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Every chat lead in one simple dashboard.

Web chat is a popular way for your website visitors to get in contact with you and an effective lead generation source.

It's important to identify the marketing channels delivering your leads. WhatConverts tracks a visitor's marketing channel and reports the data by marketing source, medium, campaign, ad and keyword. Adding these web chat leads to your marketing reports shows you all conversions by traffic source.

Your phone calls, form submissions, web chats and ecommerce transactions can all be seen in one place. You get that information directly in your WhatConverts dashboard. See what marketing brought leads to you and dive into additional lead data such as lead page, landing page, form details, call details, chat transcripts and call recordings.

WhatConverts answers your conversion questions including:

  • What marketing inspired a customer to reach out?
  • Are the leads coming into my business leading to sales?
  • When a customer fills out a form or calls, is that a “good” lead?

Get the tools you need to see what marketing converts, whether people call, chat or fill out a form. WhatConverts can track every touch-point back to the marketing responsible, giving you the complete marketing picture.

Don't miss a beat with your lead tracking. Get WhatConverts today with a 14 Day Free Trial and start knowing what marketing works.

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How Companies use WhatConverts
Education
Use Case Education

Find out where your new students come from.

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Use Case Manufacturing

A simple way to figure out where customers come from.

Recommended Help Topics
Help Document Introduction to WhatConverts

Last update on July 26, 2022

Getting Started
Help Document Chat Tracking

Last update on September 4, 2022

Lead Tracking
Help Document Saving Custom Reports

Last update on August 29, 2022

Lead Management and Reporting
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