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WhatConverts Online Chat tracking allows you to immediately track and follow-up with users that contact you through web chat on your website. Each time a customer initiates a chat on your website, WhatConverts captures the details of that chat and marketing source and instantly updates your WhatConverts dashboard with the new lead information. Many integrations offer full chat transcripts.
These articles will assist you with the initial set up and troubleshooting.
One of our marketing experts will give you a full presentation of how WhatConverts can help you grow your business.Request a Live Demo
We capture the full chat ticket information and store the lead with its marketing data.
See the full chat transcript alongside lead details, instantly.
Automatically track visitors back to the marketing source, medium, campaign, ad and keyword.
Automatically send chat events to Google Analytics to define conversion funnels.