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Smith.ai is a 24/7 answering, scheduling, and intake service for small- and medium-sized businesses.

If you’re using Smith.ai to capture and screen callers, you might want to know which marketing sources are delivering those calls. The same is true for chats. Integrating Smith.ai with WhatConverts will allow you to see the marketing data behind chats and phone calls.

With WhatConverts call forwarding, you can send your calls to Smith.ai while allowing WhatConverts to track every lead back to the marketing source. It's as simple as setting your Smith.ai number as your destination number.

If you're trying to track chat leads, you'll use Zapier to set up the Smith.ai integration with WhatConverts.

If you're trying to track phone call leads, click here to see how to set up call forwarding between WhatConverts and Smith.ai.

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Whatconverts Features for your Business
Call Transcription
Lead Tracking Call Transcription Software

Read details from your calls without the need to listen to the entire call recording.

Call Flows - Simultaneous Dialing
Lead Tracking Call Flows - Multi-Ring (Simultaneous) Dialing

Route calls to multiple destination numbers at once using multi-ring functionality.

Call Flows - Scheduled Hours and Holiday Routing
Lead Tracking Call Flows - Scheduled Hours and Holiday Routing

Reroute calls that occur outside your active business times.

Call Flows - Geographic Call Routing
Lead Tracking Call Flows - Geographic Call Routing

All incoming calls will be directed to the business location closest to the caller.

Recommended Help Topics
Help Document Call Tracking

Last update on February 10, 2021

Lead Tracking
Help Document Chat Tracking

Last update on March 9, 2022

Lead Tracking
Help Document Setting up a Simple Menu Call Flow

Last update on March 10, 2022

Communication
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