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Full chat transcripts and logs in one dashboard.

Chat Tracking in WhatConverts gives you the following in one, convenient view:

Full Chat Transcripts

  • Read the full chat transcript all within the lead details view of your chat immediately when the chat has completed.

Marketing Data (Source, Medium, Keyword, Content, Lead and Landing Page)

  • See which of your marketing efforts are leading to chat conversions.

Contact Information

  • Even if you miss a chat, or need to follow up, your visitor's contact information is one click away.

Having a full chat transcript gives you the ability to quickly follow up with your lead, review transcripts, mark a lead a quotable or assign a quote or sales value.


For more information on tracking Chats, visit our Integrations page.

Your phone calls, form submissions, web chats and ecommerce transactions can all be seen in one place. You get that information directly in your WhatConverts dashboard. See what marketing brought leads to you and dive into additional lead data such as lead page, landing page, form details, call details, chat transcripts and call recordings.

WhatConverts answers your conversion questions including:

  • What marketing inspired a customer to reach out?
  • Are the leads coming into my business leading to sales?
  • When a customer fills out a form or calls, is that a “good” lead?

Get the tools you need to see what marketing converts, whether people call, chat or fill out a form. WhatConverts can track every touch-point back to the marketing responsible, giving you the complete marketing picture.

Don't miss a beat with your lead tracking. Get WhatConverts today with a 14 Day Free Trial and start knowing what marketing works.

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