Get full Chat Transcripts and Logs in one dashboard with WhatConverts Chat Tracking.
Chat Tracking in WhatConverts gives you the following all in one, convenient view:
- Full Chat Transcripts. Read the full chat transcript all within the lead details view of your chat immediately when the chat has completed.
- Marketing Data associated with the Chat (including Source, Medium, Keyword, Content, Lead and Landing Page). See which of your marketing efforts are leading to chat conversions.
- Contact Information. Even if you miss a chat, or need to follow up, your visitor’s contact information is one click away.
Having a full chat transcript gives you the ability to quickly follow up with your lead, review transcripts, mark a lead a quotable or assign a quote or sales value.
For more information on tracking Chats, visit our Integrations page.
With WhatConverts your phone calls, form submissions, web chats and ecommerce transactions can all be seen in one place. You get that information directly in your WhatConverts dashboard so you can view and know what marketing brought them to you and lead data such as marketing data, lead page, landing page, form details, call details, chat transcripts and call recordings.
WhatConverts answers your conversion questions including:
- What marketing inspired a customer to reach out?
- Are the leads coming into my business leading to sales?
- When a customer fills out a form or calls, is that a “good” lead?
With WhatConverts, you have the tools to see what marketing converts, whether they call, chat or fill out a form; we can track those touchpoints back to the marketing responsible, giving you the complete marketing picture.
Don’t miss a beat with your lead tracking. Sign up with WhatConverts today for a 14 Day Free Trial and know What Marketing Converts.