Get full Chat Transcripts and Logs in one dashboard with WhatConverts Chat Tracking.
Chat Tracking in WhatConverts gives you the following all in one, convenient view:
- Full Chat Transcripts. Read the full chat transcript all within the lead details view of your chat immediately when the chat has completed.
- Marketing Data associated with the Chat (including Source, Medium, Keyword, Content, Lead and Landing Page). See which of your marketing efforts are leading to the chat conversions.
- Contact Information. Even if you miss a chat, or need to follow up, your visitor’s contact information is one click away.
Having a full chat transcript gives you the ability to quickly follow up with your lead, review transcripts, mark a lead a quotable or assign a quote or sales value.
For more information on tracking Chats, visit our Integrations page.