SnapEngage is a sales and support chat solution for businesses to engage with customers and drive measurable business outcomes. Using SnapEngage takes your customer interactions to the next level by empowering your sales and support teams to engage with your customers in real time, while they are active on your site.

SnapEngage screenshot

Using SnapEngage with WhatConverts captures the full marketing picture from your incoming chats. With the SnapEngage integration, you will gain marketing clarity by knowing the Source, Medium, Campaign, Content and Keyword of all your incoming chats along with the full chat transcript, link to the full message and contact information for quick follow up or to review the chat.

Snapengage Lead

A SnapEngage integration with WhatConverts gives you:

  • Marketing Source, Medium, Campaign, Content and Keywords for Chats.
  • Contact information for users.
  • Full Chat Transcripts.
  • The ability to send your chat lead back to Google Ads, Google Analytics and Bing Ads to get accurate Cost-Per-Acquisition data to make better marketing decisions.

With WhatConverts your phone calls, form submissions and web chats can all be seen in one place. You get that information and more all directly in your WhatConverts dashboard and you can view the information of what page the customer was on when they submitted a lead, what marketing brought them to you and view chat transcripts and call recordings.

WhatConverts answers your conversion questions including:

  • What marketing inspired a customer to reach out?
  • Are the leads coming into my business leading to sales?
  • When a customer fills out a form or calls, is that a “good” lead?

With WhatConverts, you have the tools to see what marketing converts, whether they call, chat or begin the sales journey with a form submission; we track those conversions and sales back to the marketing responsible, giving you the complete marketing picture.

SnapEngage Chat Integration

Request a Live Demo
Get a FREE presentation of WhatConverts

One of our marketing experts will give you a full presentation of how WhatConverts can help you grow your business.

Request a Live Demo
Whatconverts Features for your Business
Chat Tickets Captured
Lead Tracking Chat Tickets Captured

We capture the full chat ticket information and store the lead with its marketing data.

Full Chat Transcripts
Lead Tracking Full Chat Transcripts

See the full chat transcript alongside lead details, instantly.

Add Marketing Data to Chat
Lead Tracking Add Marketing Data to Chat

WhatConverts reports web chats as a conversion action, revealing which marketing drives chats.

Web Chat Lead Reporting
Lead Tracking Web Chat Lead Reporting

Automatically track visitors back to the marketing source, medium, campaign, ad and keyword.

Recommended Help Topics
Help Document Landbot Chat Bot Tracking

Last update on September 24, 2020

Integrations
Help Document LiveChat Inc. Integration

Last update on September 9, 2020

Integrations
Help Document Sakari SMS Integration

Last update on September 9, 2020

Integrations
Join 20,000+ other marketers and start getting marketing clarity

Subscribe to our newsletter and get proven marketing strategies for growing your business.

Suggested Blog Articles
From Marketing Chaos to Marketing Clarity - Part I
Analytics & Reporting From Marketing Chaos to Marketing Clarity - Part I

Last update on Oct 31, 2019

Call Tracking Software: When You Realize It Isn't Enough
Lead Capture & Tracking Call Tracking Software: When You Realize It Isn't Enough

Last update on Nov 19, 2019

New Integration - LiveChat Integrates with WhatConverts
Integrations New Integration - LiveChat Integrates with WhatConverts

Last update on Oct 12, 2017

ready to get marketing clarity?

Grow your business with WhatConverts

14 days free trial Easy setup Dedicated support