Get a 1:1 Demo
Browse Help Center
Browse Help Center
Join 20,000+ other marketers and start getting marketing clarity

Subscribe to our newsletter and get proven marketing strategies for growing your business.

    Related Integrations
    Chat Olark

    Last update on July 22, 2022

    Olark
    Chat Livechat

    Last update on September 1, 2022

    Livechat
    Help Center Integrations

    Drift Chat Integration


    Note: If you haven't added your WhatConverts tracking code to your website, add your tracking script. If you are using the WhatConverts WordPress Plugin, you will want to deactivate the plugin and place your WhatConverts Tracking Code above your Drift Chat Integration Code using the HTML method.

    1Log in to edit the website you would like to track your Drift Chats on and add the following after the Drift Chat Javascript Installation Code:

    <script>
    drift.on('ready', function (api) {
      drift.on('startConversation', function () {
        wc_chat_ypbib("Chat","New Chat Session");
        });
      });
    </script>

    This will trigger a new Chat Lead in WhatConverts when someone starts a chat. You will see a chat lead in your WhatConverts dashboard with the information that a new chat was received and the marketing data that inspired the user to start the chat.

    Note: It can take a few minutes after a chat ends to show up in your WhatConverts dashboard.

    If you have any questions, please contact us here: Contact WhatConverts Support or email [email protected]

    Drift is a chat platform that allows users to interact with your business and chat instantly. You can integrate Drift Chat with WhatConverts easily.

      Note: If you haven't added your WhatConverts tracking code to your website, add your tracking script. If you are using the WhatConverts WordPress Plugin, you will want to deactivate the plugin and place your WhatConverts Tracking Code above your Drift Chat Integration Code using the HTML method.

    1Log in to edit the website you would like to track your Drift Chats on and add the following after the Drift Chat Javascript Installation Code:

    <script>
    drift.on('ready', function (api) {
      drift.on('startConversation', function () {
        wc_chat_ypbib("Chat","New Chat Session");
        });
      });
    </script>

    This will trigger a new Chat Lead in WhatConverts when someone starts a chat. You will see a chat lead in your WhatConverts dashboard with the information that a new chat was received and the marketing data that inspired the user to start the chat.

    Note: It can take a few minutes after a chat ends to show up in your WhatConverts dashboard.

    Was this page helpful?
    👍Yes
    👎No
    Get a FREE presentation of WhatConverts

    One of our marketing experts will give you a full presentation of how WhatConverts can help you grow your business.

    Get a 1:1 Demo
    Whatconverts Features for your Business
    Chat Tickets Captured
    Lead Tracking Chat Tickets Captured

    We capture the full chat ticket information and store the lead with its marketing data.

    Web Chat Lead Reporting
    Lead Tracking Web Chat Lead Reporting

    Automatically track visitors back to the marketing source, medium, campaign, ad and keyword.

    Add Marketing Data to Chat
    Lead Tracking Add Marketing Data to Chat

    WhatConverts reports web chats as a conversion action, revealing which marketing drives chats.

    Chat Tracking in Google Analytics
    Lead Tracking Chat Tracking in Google Analytics

    Automatically send chat events to Google Analytics to define conversion funnels.

    Join 20,000+ other marketers and start getting marketing clarity

    Subscribe to our newsletter and get proven marketing strategies for growing your business.

      Related Integrations
      Chat Olark

      Last update on July 22, 2022

      Olark
      Chat Livechat

      Last update on September 1, 2022

      Livechat
      ready to get marketing clarity?

      Grow your business with WhatConverts

      14 days free trial Easy setup Dedicated support
      G2 Users Love Us Badge
      G2 High Performer Badge
      G2 High Performer Small Business Badge
      G2 Momentum Leader Badge
      G2 High Performer Europe Badge