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    Help Center Integrations

    Drift Chat Integration


    Drift is a chat platform that allows users to interact with your business and chat instantly. You can integrate Drift Chat with WhatConverts easily.

      Note: If you haven't added your WhatConverts tracking code to your website, add your tracking script. If you are using the WhatConverts WordPress Plugin, you will want to deactivate the plugin and place your WhatConverts Tracking Code above your Drift Chat Integration Code using the HTML method.

    1Log in to edit the website you would like to track your Drift Chats on and add the following after the Drift Chat Javascript Installation Code:

    <script>
    drift.on('ready', function (api) {
      drift.on('startConversation', function () {
        wc_chat_ypbib("Chat","New Chat Session");
        });
      });
    </script>

    This will trigger a new Chat Lead in WhatConverts when someone starts a chat. You will see a chat lead in your WhatConverts dashboard with the information that a new chat was received and the marketing data that inspired the user to start the chat.

    Note: It can take a few minutes after a chat ends to show up in your WhatConverts dashboard.

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    Whatconverts Features for your Business
    Add Marketing Data to Chat
    Lead Tracking Add Marketing Data to Chat

    WhatConverts reports web chats as a conversion action, revealing which marketing drives chats.

    Full Chat Transcripts
    Lead Tracking Full Chat Transcripts

    See the full chat transcript alongside lead details, instantly.

    Web Chat Lead Reporting
    Lead Tracking Web Chat Lead Reporting

    Automatically track visitors back to the marketing source, medium, campaign, ad and keyword.

    Chat Tracking in Google Analytics
    Lead Tracking Chat Tracking in Google Analytics

    Automatically send chat events to Google Analytics to define conversion funnels.

    Join 20,000+ other marketers and start getting marketing clarity

    Subscribe to our newsletter and get proven marketing strategies for growing your business.

      Related Integrations
      Chat Olark

      Last update on June 19, 2020

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      Chat Livechat

      Last update on June 19, 2020

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