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Integrating SiteStaff Chat and WhatConverts allows you to track marketing data for all the SiteStaff chats you receive from your website. When a new chat comes in through SiteStaff Chat, WhatConverts will track the marketing source, be it from organic search, referral, or paid advertising.

In the case of paid search advertising, WhatConverts can also track the keyword, campaign and content. All this information is stored alongside the chat lead contact info and chat transcript.

With WhatConverts chat tracking, you'll be able to see how your best chat leads found your website. You can also mark chat leads as quotable and add a lead value to every SiteStaff Chat lead within WhatConverts.

To integrate your SiteStaff Chat account with WhatConverts, simply send your request to support@sitestaff.com.

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Whatconverts Features for your Business
Add Marketing Data to Chat
Lead Tracking Add Marketing Data to Chat

WhatConverts reports web chats as a conversion action, revealing which marketing drives chats.

Chat Tracking in Google Analytics
Lead Tracking Chat Tracking in Google Analytics

Automatically send chat events to Google Analytics to define conversion funnels.

Web Chat Lead Reporting
Lead Tracking Web Chat Lead Reporting

Automatically track visitors back to the marketing source, medium, campaign, ad and keyword.

Chat Tickets Captured
Lead Tracking Chat Tickets Captured

We capture the full chat ticket information and store the lead with its marketing data.

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