JivoChat is an all-in-one business messenger that teams use to talk to customers everywhere: live chat, phone, email, and social. WhatConverts integrates with JivoChat to allow you to see your chats in your WhatConverts dashboard alongside all your tracked leads.

JivoChat Chat Sample Page

Tracking JivoChat with WhatConverts captures the full marketing picture from your incoming chats. With the JivoChat integration, you will gain marketing clarity by knowing the Source, Medium, Campaign, Content and Keyword of all your completed chats.

With WhatConverts your phone calls, form submissions and web chats can all be seen in one place. You get that information and more all directly in your WhatConverts dashboard and you can view the information of what page the customer was on when they submitted a lead, what marketing brought them to you and view chat transcripts and call recordings.

WhatConverts answers your conversion questions including:

  • What marketing inspired a customer to reach out?
  • Are the leads coming into my business leading to sales?
  • When a customer fills out a form or calls, is that a “good” lead?

With WhatConverts, you have the tools to see what marketing converts, whether they call, chat or begin the sales journey with a form submission; we track those conversions and sales back to the marketing responsible, giving you the complete marketing picture.

JivoChat Integration

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Whatconverts Features for your Business
Full Chat Transcripts
Lead Tracking Full Chat Transcripts

See the full chat transcript alongside lead details, instantly.

Web Chat Lead Reporting
Lead Tracking Web Chat Lead Reporting

Automatically track visitors back to the marketing source, medium, campaign, ad and keyword.

Add Marketing Data to Chat
Lead Tracking Add Marketing Data to Chat

WhatConverts reports web chats as a conversion action, revealing which marketing drives chats.

Chat Tickets Captured
Lead Tracking Chat Tickets Captured

We capture the full chat ticket information and store the lead with its marketing data.

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