CallRail offers call tracking for companies that want to track their marketing to their phone calls. They go beyond call tracking and also offer call management and transcription of calls.
Even though WhatConverts offers our own call tracking offering, we know that many companies have chosen CallRail as their call tracking provider. Our aim at WhatConverts is to allow marketers to see what marketing converts, and we like to offer the complete marketing picture. That means we need to track phone calls, forms, chat and transactions.
Now you can use 3rd Party Call tracking, but still use WhatConverts for our marketing intelligence, lead management, data handling and reporting.
The call data provided by WhatConverts and CallRail is very similar, making the integration seamless.
With WhatConverts your phone calls, form submissions, web chats and ecommerce transactions can all be seen in one place. You get that information directly in your WhatConverts dashboard so you can view and know what marketing brought them to you and lead data such as marketing data, lead page, landing page, form details, call details, chat transcripts and call recordings.
WhatConverts answers your conversion questions including:
With WhatConverts, you have the tools to see what marketing converts, whether they call, chat or fill out a form; we can track those touchpoints back to the marketing responsible, giving you the complete marketing picture.
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Last update on Sep 17, 2019
Last update on Jan 21, 2020