WhatConverts

Re:amaze is a help desk and chat platform that helps businesses support, engage, and convert customers. With tools such as Re:amaze, your business has a touch point for customers to reach out and answer questions in real time.

Reamaze Dashboard

WhatConverts integrates with Re:amaze using Zapier to give you the full marketing picture from your incoming Re:amaze chats. With an integration with Re:amaze, you will see the Source, Medium, Campaign, Content and Keyword of your incoming chats along with the first message received, link to the full message and contact information for quick follow up.

ReAmaze Lead

With WhatConverts your phone calls, form submissions and chats can all be seen in one location. You get all your leads and more all directly in your WhatConverts dashboard and you can view the information of what page the customer was on when they submitted a lead, what marketing brought them to you and view chat transcripts and call recordings.

WhatConverts answers your conversion questions including:

  • What marketing inspired a customer to reach out?
  • Are the leads coming into my business leading to sales?
  • When a customer fills out a form or calls, is that a “good” lead?

With WhatConverts, you have the tools to see what marketing converts, whether they call, chat or begin the sales journey with a form submission; we track those touch points back to the marketing responsible, giving you a more complete marketing picture.

More information on how to integrate with Re:amaze.

Re:amaze Chat Integration

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Whatconverts Features for your Business
Add Marketing Data to Chat
Lead Tracking Add Marketing Data to Chat

WhatConverts reports web chats as a conversion action, revealing which marketing drives chats.

Web Chat Lead Reporting
Lead Tracking Web Chat Lead Reporting

Automatically track visitors back to the marketing source, medium, campaign, ad and keyword.

Chat Tracking in Google Analytics
Lead Tracking Chat Tracking in Google Analytics

Automatically send chat events to Google Analytics to define conversion funnels.

Chat Tickets Captured
Lead Tracking Chat Tickets Captured

We capture the full chat ticket information and store the lead with its marketing data.

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