Call Tracking

Call Tracking explains how inbound phone calls are captured and attributed in WhatConverts.

In this section, you’ll learn how to set up tracking numbers, configure call behavior, and ensure phone leads are tied to the correct marketing source.

Why It Matters

Phone calls are often high-value leads. These articles help you:

• Track inbound calls across online and offline channels
• Create Dynamic Number Pools
• Attribute calls to the correct source, medium, campaign, ad, and keyword
• Manage call data and functionalities

Articles in This Section

• What is Call Tracking?
• Understand Call Tracking
• Set Up Tracking Numbers
• Understand Tracking Numbers
• View Your Call Leads
• Add a Static Phone Number to Track Calls to Your Website
• Add a Phone Number to Track Google Ads Extension Calls
• Add a Phone Number to Track Google Local Service Ads Calls
• Add a Phone Number to Track Google My Business Calls
• Add a Phone Number to Track Bing Ads Extension Calls
• Add a Phone Number to Track Facebook Ads Extension Calls (Call Add-Ons)
• Add a Phone Number to Track Offline Calls
• Add a Phone Number to Track Website Calls from Offline Campaigns
• Add a Phone Number to Track Calls on Third-Party Sites
• Add a Phone Number to Track Calls from an Email Using a Static Number
• Add a Phone Number to Track Calls from Email Campaign Clicks
• What is International Call Tracking?
• Manage Your Verified Addresses and Pending Activation Numbers
• Countries That Require Activation for International Call Tracking
• Copy Existing Phone Number Settings
• Exclude a Phone Number from Call Tracking Swap
• Test Your Tracking Numbers
• Enable Call Recording
• Enable Call Transcription
• Enable Call Greeting
• Enable Call Whisper
• Allow Your Numbers to Receive Inbound Text Messages
• Hide Sensitive Data from Your Call Transcript with PCI Redaction
• Block Spam Callers
• Filter Spam Calls with the Spam Challenge
• Port a Number to WhatConverts
• Port a Number Out of WhatConverts
• Understand the Dynamic Number Pools
• Set Up a Dynamic Number Pool
• Create a Dynamic Number Pool for All Traffic
• Create a Dynamic Number Pool for Search Engines
• Create a Dynamic Number Pool for Organic Traffic
• Create a Dynamic Number Pool for Web Referrals
• Create a Dynamic Number Pool for a Specific Source & Medium
• Create a Dynamic Number Pool for Direct Visits
• Track Calls to Multiple Phone Numbers on Your Website