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    Help Center Integrations

    Social Intents Chat Integration


    Note: If you haven't added your WhatConverts tracking code to your website, add your tracking script. If you are using the WhatConverts WordPress Plugin, you will want to deactivate the plugin and place your WhatConverts Tracking Code above your Social Intents Installation Code using the HTML method.

    1Log in to edit the website you would like to track your Social Intents chats on and add the following after the Social Intents Installation Code:

    <script>
    function onSIApiReady() 
    {
        SI_API.onChatEnded = function()
        {
             wc_chat_ypbib("Chat","New Chat Session");  
        };
    };
    </script>

    This will trigger a new Chat Lead in WhatConverts when someone ends a chat. You will see a chat lead in your WhatConverts dashboard with the information that a new chat was received and the marketing data that inspired the user to start the chat.

    Note: It can take a few minutes after a chat starts to show up in your WhatConverts dashboard.

    2Go to your website. Start and end a new chat. Log into the WhatConverts profile you are tracking Social Intents Chat in. Click "Leads" in the top menu. Under Lead Manager, check for a new Chat Lead to ensure Social Intents Chat is tracking properly.

    Tested Chat Lead

    If you have any questions, please contact us here: Contact WhatConverts Support or email support@whatconverts.com

    Social Intents is a live chat service that allows you to chat with website visitors through Microsoft Teams and Slack.

      Note: If you haven't added your WhatConverts tracking code to your website, add your tracking script. If you are using the WhatConverts WordPress Plugin, you will want to deactivate the plugin and place your WhatConverts Tracking Code above your Social Intents Installation Code using the HTML method.

    1Log in to edit the website you would like to track your Social Intents chats on and add the following after the Social Intents Installation Code:

    <script>
    function onSIApiReady() 
    {
        SI_API.onChatEnded = function()
        {
             wc_chat_ypbib("Chat","New Chat Session");  
        };
    };
    </script>

    This will trigger a new Chat Lead in WhatConverts when someone ends a chat. You will see a chat lead in your WhatConverts dashboard with the information that a new chat was received and the marketing data that inspired the user to start the chat.

    Note: It can take a few minutes after a chat starts to show up in your WhatConverts dashboard.

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    Whatconverts Features for your Business
    Chat Tracking in Google Analytics
    Lead Tracking Chat Tracking in Google Analytics

    Automatically send chat events to Google Analytics to define conversion funnels.

    Unique Business Insights
    Analytics & Insights Unique Business Insights

    WhatConverts gives you the functionality to create custom reports to reveal insights for any type of company.

    Campaign Lead Valuation
    Lead Management Campaign Lead Valuation

    Choose one campaign for a month and quickly assign value to leads

    Filter/Group by Product or Service
    Lead Management Filter/Group by Product or Service

    Seeing leads grouped by product or service allows marketers, clients and business owners to gain deeper insights.

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    Subscribe to our newsletter and get proven marketing strategies for growing your business.

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