Browse Help Center
Browse Help Center
Join 20,000+ other marketers and start getting marketing clarity

Subscribe to our newsletter and get proven marketing strategies for growing your business.

    Related Integrations
    Forms Cognito Forms

    Last update on July 22, 2022

    Cognito Forms
    Chat ApexChat

    Last update on July 22, 2022

    ApexChat
    Chat Olark

    Last update on July 22, 2022

    Olark
    Help Center Integrations

    Social Intents Chat Integration


    Note: If you haven't added your WhatConverts tracking code to your website, add your tracking script. If you are using the WhatConverts WordPress Plugin, you will want to deactivate the plugin and place your WhatConverts Tracking Code above your Social Intents Installation Code using the HTML method.

    1Log in to edit the website you would like to track your Social Intents chats on and add the following after the Social Intents Installation Code:

    <script>
    function onSIApiReady() 
    {
        SI_API.onChatEnded = function()
        {
             wc_chat_ypbib("Chat","New Chat Session");  
        };
    };
    </script>

    This will trigger a new Chat Lead in WhatConverts when someone ends a chat. You will see a chat lead in your WhatConverts dashboard with the information that a new chat was received and the marketing data that inspired the user to start the chat.

    Note: It can take a few minutes after a chat starts to show up in your WhatConverts dashboard.

    2Go to your website. Start and end a new chat. Log into the WhatConverts profile you are tracking Social Intents Chat in. Click "Leads" in the top menu. Under Lead Manager, check for a new Chat Lead to ensure Social Intents Chat is tracking properly.

    Tested Chat Lead

    If you have any questions, please contact us here: Contact WhatConverts Support or email support@whatconverts.com

    Social Intents is a live chat service that allows you to chat with website visitors through Microsoft Teams and Slack.

      Note: If you haven't added your WhatConverts tracking code to your website, add your tracking script. If you are using the WhatConverts WordPress Plugin, you will want to deactivate the plugin and place your WhatConverts Tracking Code above your Social Intents Installation Code using the HTML method.

    1Log in to edit the website you would like to track your Social Intents chats on and add the following after the Social Intents Installation Code:

    <script>
    function onSIApiReady() 
    {
        SI_API.onChatEnded = function()
        {
             wc_chat_ypbib("Chat","New Chat Session");  
        };
    };
    </script>

    This will trigger a new Chat Lead in WhatConverts when someone ends a chat. You will see a chat lead in your WhatConverts dashboard with the information that a new chat was received and the marketing data that inspired the user to start the chat.

    Note: It can take a few minutes after a chat starts to show up in your WhatConverts dashboard.

    Was this page helpful?
    👍Yes
    👎No
    Get a FREE presentation of WhatConverts

    One of our marketing experts will give you a full presentation of how WhatConverts can help you grow your business.

    Schedule a Demo
    Whatconverts Features for your Business
    Leads by Landing Page
    Analytics & Insights Leads by Landing Page

    See how leads got to your site and the page they were on when they reached out.

    Add Value in Leads Dashboard
    Lead Management Add Value in Leads Dashboard

    As leads come in, they appear in your Leads Dashboard in WhatConverts where you can qualify and add sales value.

    Append Marketing Data (WordPress)
    Lead Tracking Append Marketing Data (WordPress)

    Get email notifications for form submissions and online orders, with marketing data attached.

    Keyword Level Call Tracking Software
    Lead Tracking Keyword Level Call Tracking Software

    Improve PPC by knowing which keywords led to phone calls and became conversions.

    Join 20,000+ other marketers and start getting marketing clarity

    Subscribe to our newsletter and get proven marketing strategies for growing your business.

      Related Integrations
      Lead Tracking Integration Smith.ai

      Last update on July 22, 2022

      Smith.ai
      Forms Elementor Contact Forms

      Last update on July 22, 2022

      Elementor Contact Forms
      Forms Formidable Forms

      Last update on July 22, 2022

      Formidable Forms
      ready to get marketing clarity?

      Grow your business with WhatConverts

      14 days free trial Easy setup Dedicated support
      G2 Users Love Us Badge
      G2 High Performer Badge
      G2 High Performer Small Business Badge
      G2 Momentum Leader Badge
      G2 High Performer Europe Badge