Browse Help Center
Browse Help Center
Join 20,000+ other marketers and start getting marketing clarity

Subscribe to our newsletter and get proven marketing strategies for growing your business.

Related Integrations
Lead Tracking Integration CallRail

Last update on April 27, 2020

CallRail
Help Center FAQ

How do I Change the Format of a Tracking Number?


When you set up Dynamic Number Insertion, WhatConverts follows the current formatting of your phone number on your website. This help document will show you how to set, or change, the tracking number format on your site.

On the page where you want to update the tracking number format, paste the following code after your WhatConverts tracking code:

<script type="text/javascript">
wc_number_format = 'xxx-xxx-xxxx';
</script>

Change the xxx-xxx-xxxx to reflect how you would like your tracking number to appear.

For example, if your phone number on your site is a vanity number and displayed as (555) NUMBER-1 and you would like your tracking number to appear as (555) 123-4567, you will want to update the code to

<script type="text/javascript">
wc_number_format = '(xxx) xxx-xxxx';
</script>
Was this page helpful?
👍Yes
👎No
Request a Live Demo
Get a FREE presentation of WhatConverts

One of our marketing experts will give you a full presentation of how WhatConverts can help you grow your business.

Request a Live Demo
Whatconverts Features for your Business
Call Flows - Simultaneous Dialing
Lead Tracking Call Flows - Multi-Ring (Simultaneous) Dialing

Route calls to multiple destination numbers at once using multi-ring functionality.

Automated Spam Blocking
Lead Tracking Automated Spam Blocking

WhatConverts uses a list of known spammers to eliminate calls, and continually improves spam blocking.

Tracking Phone Numbers
Lead Tracking Tracking Phone Numbers

Purchase numbers to use with your call tracking software.

Call Tracking Options
Lead Tracking Call Tracking Options

Choose one of three strategies for your call tracking software.

Join 20,000+ other marketers and start getting marketing clarity

Subscribe to our newsletter and get proven marketing strategies for growing your business.

Related Integrations
Lead Tracking Integration CallRail

Last update on April 27, 2020

CallRail
ready to get marketing clarity?

Grow your business with WhatConverts

14 days free trial Easy setup Dedicated support