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    Help Center FAQ

    How do I Change the Format of a Tracking Number?


    When you set up Dynamic Number Insertion, WhatConverts follows the current formatting of your phone number on your website. This help document will show you how to set, or change, the tracking number format on your site.

    On the page where you want to update the tracking number format, paste the following code after your WhatConverts tracking code:

    <script type="text/javascript">
    wc_number_format = 'xxx-xxx-xxxx';
    </script>

    Change the xxx-xxx-xxxx to reflect how you would like your tracking number to appear.

    For example, if your phone number on your site is a vanity number and displayed as (555) NUMBER-1 and you would like your tracking number to appear as (555) 123-4567, you will want to update the code to

    <script type="text/javascript">
    wc_number_format = '(xxx) xxx-xxxx';
    </script>
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    Whatconverts Features for your Business
    Search for Leads by Phone Number
    Lead Management Search for Leads by Phone Number

    Find specific leads in seconds. Search by phone number or area code and identify contact information.

    Call Tracking Triggers
    Lead Tracking Call Tracking Triggers

    Choose which calls to track based on which marketing source the caller is coming from.

    Call Tracking Options
    Lead Tracking Call Tracking Options

    Choose one of three strategies for your call tracking software.

    Call Flows - Simultaneous Dialing
    Lead Tracking Call Flows - Multi-Ring (Simultaneous) Dialing

    Route calls to multiple destination numbers at once using multi-ring functionality.

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    Subscribe to our newsletter and get proven marketing strategies for growing your business.

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      Lead Tracking Integration Smith.ai

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