Talk to Support
Sometimes you just need a quick answer or a helping hand. The WhatConverts Support Team is here to assist with any questions, troubleshooting, or setup help you might need. Whether you're configuring integrations, reviewing lead data, or setting up tracking, our team can guide you through every step.
Contact WhatConverts Support
You can reach our Support Team through email, chat, or phone. Choose whichever method works best for you.
Email Support
- Send us a message at support@whatconverts.com.
- Include as much detail as possible to help us respond faster:
- Profile/Account issue is occurring in
- relevant links (website URL, link to form, landing page URL)
- screenshots (conversion data in Google Ads, error messages, UI questions)
- Lead IDs (found in the bottom left of the Lead Details screen)
Chat Support
- Select the orange chat button in the bottom-right corner of whatconverts.com or inside the WhatConverts app.
- Chat is available between 8:00 AM and 6:00 PM EST, Monday through Friday.
If a live agent isn't present to accept the chat, it will be converted into an email and sent into our Support desk.
Phone Support
- Call us at 704-469-5324 between 8:00 AM and 6:00 PM EST, Monday through Friday.
If we do not pick up your call, we will return your phone call at the earliest availability within the next business day.
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