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Note: You first need to Connect WhatConverts to Google Analytics.
1Log into Google Analytics select the "Admin" menu item on the left panel. Click "Goals" from the View column on the right. Click "+ New Goal".
2When a Phone Call has tracked in WhatConverts, log into Google Analytics and review your Acquisition traffic data with the Phone Call Goal selected in the Conversions section.
If you have any questions, please contact us here: Contact WhatConverts Support or email [email protected]
WhatConverts allows you to track phone calls inside of Google Analytics through Event Tracking.
Using events to trigger goal completions can be done by first selecting the top "Admin" menu item in your Google Analytics account. Then, select "Goals" from the View column on the right. Click "+ New Goal".
Now each time a call is tracked through WhatConverts we'll send an event to your Google Analytics account. This event will then trigger a goal completion that will make your Google Analytics reporting much richer.
These goal completions can also be used as AdWords conversions. This means you can track phone calls made back to a specific campaign and record them as conversions.
Goal completions or conversions have been built into many standard reports within Google Analytics. Below are screenshots of some of our preferred Google Analytics reports. From these reports, we can view phone call goals by traffic source, campaign or keywords.
Acquisition > All Traffic > Source/Medium
Acquisition > AdWords > Campaigns
Acquisition > Adwords > Keywords
Conversions > Goals > Overview
One of our marketing experts will give you a full presentation of how WhatConverts can help you grow your business.
Schedule a DemoRead details from your calls without the need to listen to the entire call recording.
Route calls to multiple destination numbers at once using multi-ring functionality.
Reroute calls that occur outside your active business times.
All incoming calls will be directed to the business location closest to the caller.