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Note: If you haven't added your WhatConverts tracking code to your website, add your tracking script. If you are using the WhatConverts WordPress Plugin, you will want to deactivate the plugin and place your WhatConverts Tracking Code above your Olark Integration Code.
1Log into Olark. On the left side of the page, select "Integrations".
2Search for and select "Webhooks".
3On the Webhooks page add the following settings under Connect a Webhook:
4Modify the Olark Installation Code on your website with the following code. The modified code appears as below with ****** being your Olark license number:
<script type="text/javascript" async> ;(function(o,l,a,r,k,y){if(o.olark)return; r="script";y=l.createElement(r);r=l.getElementsByTagName(r)[0]; y.async=1;y.src="//"+a;r.parentNode.insertBefore(y,r); y=o.olark=function(){k.s.push(arguments);k.t.push(+new Date)}; y.extend=function(i,j){y("extend",i,j)}; y.identify=function(i){y("identify",k.i=i)}; y.configure=function(i,j){y("configure",i,j);k.c[i]=j}; k=y._={s:[],t:[+new Date],c:{},l:a}; })(window,document,"static.olark.com/jsclient/loader.js"); olark('api.visitor.updateCustomFields', { 'wc_source': oqhaqzwnbjgcpycneryg('wc_client') });******* olark.identify('*******'); </script>
5Go to your website. Start and end a new chat. Log into the WhatConverts profile you have set up the Olark integration in. Click "Leads" in the top menu. Under Lead Manager, check for a new Chat Lead to ensure Olark is tracking properly.
If you have any questions, please contact us here: Contact WhatConverts Support or email [email protected]
Olark is a web chat service that you can place on your website to interact with visitors to your site. Along with Zapier, you can integrate Olark with WhatConverts and get your chat transcripts along with marketing data right on your WhatConverts dashboard.
1Log into Olark. On the left side of the page, select "Integrations".
2Search for and select "Webhooks".
3On the Webhooks page add the following settings under Connect a Webhook:
4Modify the Olark Installation Code on your website with the following code. The modified code appears as below with ****** being your Olark license number:
<script type="text/javascript" async> ;(function(o,l,a,r,k,y){if(o.olark)return; r="script";y=l.createElement(r);r=l.getElementsByTagName(r)[0]; y.async=1;y.src="//"+a;r.parentNode.insertBefore(y,r); y=o.olark=function(){k.s.push(arguments);k.t.push(+new Date)}; y.extend=function(i,j){y("extend",i,j)}; y.identify=function(i){y("identify",k.i=i)}; y.configure=function(i,j){y("configure",i,j);k.c[i]=j}; k=y._={s:[],t:[+new Date],c:{},l:a}; })(window,document,"static.olark.com/jsclient/loader.js"); olark('api.visitor.updateCustomFields', { 'wc_source': oqhaqzwnbjgcpycneryg('wc_client') });******* olark.identify('*******'); </script>
One of our marketing experts will give you a full presentation of how WhatConverts can help you grow your business.
See On-Demand DemoWe capture the full chat ticket information and store the lead with its marketing data.
Automatically track visitors back to the marketing source, medium, campaign, ad and keyword.
WhatConverts reports web chats as a conversion action, revealing which marketing drives chats.
Automatically send chat events to Google Analytics to define conversion funnels.
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The updates to the terms will take effect on November 30, 2022. If you continue to use our products, services, and website...