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    Help Center FAQ

    What information is sent in an email notification from a HIPAA enabled account?


    If you have a HIPAA enabled account in WhatConverts, you can expect email notification to omit any and all potential personal identifying information (PII).

    This includes, but is not limited to:

    • Customer/Patient Name
    • Customer/Patient Email
    • Customer/Patient Telephone Number
    • Customer/Patient Address
    • Form Contents
    • Chat Contents
    • Call Transcriptions

    In addition to this, you will not be able to download call recordings from your HIPAA enabled account and you must be logged into your WhatConverts dashboard to listen to your call recordings.

    If you have Call Transcription turned on, you may also be interested in knowing more about PCI Redaction.

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    Whatconverts Features for your Business
    Filter Leads by Source and Medium
    Lead Management Filter Leads by Source and Medium

    Sort and filter leads so you can easily see which marketing is driving conversions.

    Email Notifications
    Analytics & Insights Lead Updates via Email

    See leads in your inbox instantly.

    Campaign Lead Valuation
    Lead Management Campaign Lead Valuation

    Choose one campaign for a month and quickly assign value to leads

    Filter/Group by Custom Field
    Lead Management Filter/Group by Custom Field

    Different businesses may need different data fields, and WhatConverts knows that.

    Join 20,000+ other marketers and start getting marketing clarity

    Subscribe to our newsletter and get proven marketing strategies for growing your business.

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