Join 20,000+ other marketers and start getting marketing clarity

Subscribe to our newsletter and get proven marketing strategies for growing your business.

Related Integrations

Calendars and Bookings Setmore

Last update on November 24, 2020

Lead Tracking Integration CallRail

Last update on March 25, 2021

Text Messaging Sakari SMS

Last update on June 19, 2020

Help Center ▸ FAQ

What information is sent in an email notification from a HIPAA enabled account?

If you have a HIPAA enabled account in WhatConverts, you can expect email notification to omit any and all potential personal identifying information (PII).

This includes, but is not limited to:

Customer/Patient Name
Customer/Patient Email
Customer/Patient Telephone Number
Customer/Patient Address
Form Contents
Chat Contents
Call Transcriptions

In addition to this, you will not be able to download call recordings from your HIPAA enabled account and you must be logged into your WhatConverts dashboard to listen to your call recordings.

If you have Call Transcription turned on, you may also be interested in knowing more about PCI Redaction.

Was this page helpful?

👍Yes

👎No

Get a FREE presentation of WhatConverts

One of our marketing experts will give you a full presentation of how WhatConverts can help you grow your business.

Request a Live Demo

Whatconverts Features for your Business

Lead Tracking Call Flows - Geographic Call Routing

All incoming calls will be directed to the business location closest to the caller.

Lead Management Campaign Lead Valuation

Choose one campaign for a month and quickly assign value to leads

Lead Management Filter/Group by Product or Service

Seeing leads grouped by product or service allows marketers, clients and business owners to gain deeper insights.

Lead Management Add Value in Leads Dashboard

As leads come in, they appear in your Leads Dashboard in WhatConverts where you can qualify and add sales value.