Manage Your Master Account

Managing Master Accounts lets you oversee multiple accounts under one organization. From here, you can update your business name, select a plan type, and manage account access. While Agency plans include unlimited Accounts, which is ideal for managing multiple clients, Master Account management is available for all plan types.

Manage Your Master Account

Manage your Accounts to organize and oversee multiple Profiles under one structure, adjust account details, and control user access or billing settings.

  1. Open the Master Account Settings. Select "Manage Accounts".
  2. From this page, you can:
    • Check the Master Account information in the top panel, which includes:
      • Monthly Cost: How much your Master Account or Accounts cost on the Renewal Date.
      • Included Usage: How much monthly credit we apply to the account. This refills on the Renewal Date.
      • Renewal Date: When you are charged your Monthly Cost for your plan.
      • Creation Date: When you created your Master Account.
    • Edit Master Account: Select the Edit Master Account to change the Master Account name and choose an Agency Plan.

  3. Delete Master Account: Click "Delete Master Account" to cancel or downgrade your Master Account if you want to stop using WhatConverts.

Note: Learn more about how to cancel or downgrade your Master Account if you are on an Agency plan or on an Individual Business plan.

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