Track call leads back to marketing sources.
Easily track existing web forms on your site.
Tie chat leads to marketing campaigns.
See all your leads and sales in one place.
Show clients exactly how well your marketing works.
See how many qualified leads your marketing department delivers.
Track marketing efforts for every franchise, all from one platform.
WhatConverts reveals which marketing campaigns are working.
See exactly where your customers are coming from.
Which marketing channels are driving new clients? Find out.
See which marketing delivers renters and buyers.
Discover how new customers find your dealership.
Create reports that show new patients vs. existing patients.
Easily separate calls from new patients vs. existing patients.
Track every new patient back to the marketing source.
See which marketing channels drive new patients.
Find out where your new students come from.
Calculate ROI from search ads, direct mailers and more.
Learn which marketing delivers the most valuable clients.
A simple way to figure out where customers come from.
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Note: If you haven't added your WhatConverts tracking code to your website, add your tracking script. If you are using the WhatConverts WordPress Plugin, you will want to deactivate the plugin and place your WhatConverts Tracking Code above your Zoho Chat installation code using the HTML method.
1Login to your Zoho SalesIQ dashboard and select the cog wheel at the top right of the page that represents the "Settings" section.
2From the Settings page, select "Webhooks" under the DEVELOPERS section, then click on "Add" under the Data Modifications section.
3On the Webhooks page, add the following settings:
https://process.iconnode.com/lead/integrations/zoho-salesiq/YOURPROFILEID
conversation.created
conversation.missed
conversation.visitor.replied
conversation.operator.replied
conversation.completed
4One additional step is required for us to gather traffic source data. For this, you must add the following script after your Zoho SalesIQ code to include custom parameters. Below is the custom script that needs to be added after the Zoho SalesIQ code.
<script type="text/javascript"> $zoho.salesiq.ready = function() { $zoho.salesiq.visitor.info( { 'wc_source': oqhaqzwnbjgcpycneryg('wc_client_current'), } ); } </script>
5Go to your website. Start and end a new chat. Log into the WhatConverts profile you have set up to track Zoho chats in. Click "Leads" in the top menu. Under Lead Manager, check for a new Chat Lead to ensure Zoho Chat is tracking properly.
If you have any questions, please contact us here: Contact WhatConverts Support or email support@whatconverts.com
Zoho (SalesIQ) Chat is a chat software that is part of the Zoho CRM software suite. With Zoho Chat, users can communicate with your business instantly and the interaction lives in the Zoho ecosystem. You can track your chat events in WhatConverts easily.
Note:
WhatConverts Tracking Codeabove
1Add the following after the Zoho Chat installation code:
<script> $zoho.salesiq.ready=function() { $zoho.salesiq.chat.complete(function() { wc_chat_ypbib("Chat","New Chat Session"); }); } </script>
This will trigger a new Chat Lead in WhatConverts when someone completes a chat.
One of our marketing experts will give you a full presentation of how WhatConverts can help you grow your business.
Schedule a DemoWe capture the full chat ticket information and store the lead with its marketing data.
New lead notifications appear instantly in Slack and other messaging apps.
Automatically track visitors back to the marketing source, medium, campaign, ad and keyword.