Mark a Lead as Spam Manually

Spam leads can come from bots, junk form submissions, or unwanted conversions. To keep your data clean and your reports accurate, you can manually mark any lead as spam in the Lead Manager or inside the Lead Details page. Once marked, spam leads are excluded from the Lead Manager and all reports by default.

You can view spam leads in the Lead Manager to access and review them.

Note: Spam leads are automatically removed after 30 days. To keep a lead, switch the Spam status back to “No” before that time.

Mark a Lead as Spam from the Lead Manager

You can quickly mark a lead as spam directly from the Lead Manager table:

Open the Lead Manager.
Go to the Spam column, or add it if needed
Locate the lead you want to mark as spam.
In the Spam column, open the dropdown and select “Yes”.

1-Mark a Lead as Spam from the Lead Manager

The lead will now be flagged as spam and excluded from the Lead Manager and Reporting by default.

Note: After a lead is marked as spam, any future leads using the same phone number will automatically trigger the Spam Challenge across all WhatConverts accounts.

Mark a Lead as Spam from the Lead Details Page

You can also mark a lead as spam inside the Lead Details page:

Open the Lead Manager.
Click “View Lead” for the lead you want to update.
In the Additional Information section, toggle “Mark as Spam”.

2-Mark a Lead as Spam from the Lead Details Page

The lead will now be flagged as spam and excluded from the Lead Manager and Reporting by default.

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