Force UTM Parameters with Google Ads Auto-Tagging Enabled
When Google Ads auto-tagging is enabled, WhatConverts defaults to categorizing leads with a source of "google" and a medium of "cpc", even if you've manually defined different UTM values. This article explains why that happens and how to force WhatConverts to recognize your manual UTM parameters instead.
WhatConverts is ignoring manual UTM source and medium values
When auto-tagging is active, Google Ads appends a GCLID parameter to your URLs. WhatConverts detects this and applies standard Google Ads attribution values (source: "google", medium: "cpc"), overriding any UTM parameters you've set manually.
How to force WhatConverts to prioritize your UTM parameters
To troubleshoot this issue:
- Open your Google Ads campaign and navigate to the ad's Final URL.
- Append &force_utm=true to the end of the URL string.
- Before: http://www.example.com/?gclid=123...&utm_source=charlotte&utm_medium=cpc
- After: http://www.example.com/?gclid=123...&utm_source=charlotte&utm_medium=cpc&force_utm=true
- Save the updated Final URL.
- Verify that new leads in WhatConverts reflect the correct source and medium values from your manual UTM parameters.
Note: Adding force_utm=true does not interfere with Google's auto-tagging. The GCLID parameter continues to function normally; this parameter only changes how WhatConverts categorizes the lead data in your dashboard.
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