Troubleshooting - Overview

The Troubleshooting section helps you diagnose and fix the most common issues that can affect your WhatConverts setup. Whether you're dealing with missing conversions in Google Ads, calls not connecting, forms not tracking, or script conflicts, these articles walk you through the problem and the fix.

Why It Matters

Tracking issues left unresolved mean lost data, inaccurate reporting, and missed leads. This section helps you:

• Resolve Google Ads conversion mismatches, missing calls, and connection limit errors.
• Fix Facebook Ads discrepancies with WhatConverts data.
• Troubleshoot call tracking setup issues including calls not connecting and IVR problems.
• Diagnose form tracking problems including missing forms, incomplete data, and field validation.
• Fix tracking script, caching, and cookie conflicts that can break lead capture.
• Resolve DNS configuration issues for white label instances.

Working through these guides quickly ensures your tracking stays accurate.

Articles in This Section

• Force UTM Parameters with Google Ads Auto-Tagging Enabled
• Troubleshoot Conversion Mismatches Between Google Ads and WhatConverts
• Fix Missing Calls from Google Ads in WhatConverts
• Troubleshoot Common Google Ads Integration Errors
• Resolve Google Ads Maximum Connection Limit Errors
• Troubleshoot Missing Phone Call Conversions in Google Ads
• Understand Discrepancies Between WhatConverts and Facebook Ads
• Troubleshoot Your Call Tracking Setup
• Fix Missing Traffic Source in Leads
• Fix Already Existing Form Errors
• Troubleshoot Missing Web Forms
• Fix Incomplete Form Lead Data
• Validate Form Fields with Regex
• Troubleshoot Tracking Script Issues
• Troubleshoot Caching Issues (WP Rocket)
• Troubleshoot Calls Not Connecting
• Troubleshoot Phone Number Leading Zero
• Troubleshoot Cookie Issues
• Troubleshoot Internal IVR
• Troubleshoot DNS Configuration for White Label Instances