What is the Account Usage?

Who has access to this feature?

📍 Available on: All Plans

👤 Access level: Master Account Users Only

 

Account Usage shows you how much each Account under your Master Account has used in terms of minutes, phone numbers, and renewals.

Why Use Account Usage?

Viewing usage helps you stay on top of billing, resource allocation, and client accountability. Benefits include:

  • Track phone numbers, minutes, and renewals per Account.
  • Compare usage across clients, divisions, or locations.
  • Export data for billing or performance reporting.
  • Monitor trends over time with month-by-month selection.

Examples of How Businesses Use Account Usage

  • Agencies track client usage to align costs with billing.
  • Franchises monitor usage by location to identify high-volume branches.
  • Businesses review departmental usage for budget planning.

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