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The Round Robin dial option will call the recipients you have set up evenly and one at a time.
1Edit a Dial Step in a call flow, choose "Round Robin" under "How should the call be connected?.
2Under Who should receive the call?, choose to send your call to a "Phone Number" or "SIP Address" and enter the first Destination Number. Click "Add Option" for each destination number you would like to receive calls.
Below is an example of a Round Robin dialing option that cycles through three recipients. Recipients can be added or removed as needed.
Click "Save Changes".
3When you have made all of the edits to your Call Flow, click "Finish".
If you have any questions, please contact us here: Contact WhatConverts Support or email [email protected]
Inside of WhatConverts Call Flow feature, there are three different ways to direct a caller to a destination:
The WhatConverts Round Robin option will call the recipients you have set up evenly and one at a time.
When you add a Dial Step to your call flow, choose "Round Robin" as the Dial Type.
Choose to send your call to a "Phone Number" or "SIP Address" and enter the Destination Number. Click "+ Add Recipient" for each destination number you would like to receive calls.
Below is an example of a Round Robin dialing option that cycles through three recipients. Recipients can be added or removed as needed.
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