Inside of WhatConverts Call Flow feature, there are three different ways to direct a caller to a destination:
- Direct to a Destination Number
- Round Robin
The WhatConverts Multi-ring option will call all the recipients you have set up simultaneously.
When you add a Dial Step to your call flow, choose “Multi-Ring” as the Dial Type to send the incoming call to multiple recipients simultaneously.
Choose to send your call to a “Phone Number” or “SIP Address” and enter the Destination Number. Click “+ Add Recipient” for each destination number you would like to ring simultaneously.