Schedule Demo
Browse Help Center
Browse Help Center
Join 20,000+ other marketers and start getting marketing clarity

Subscribe to our newsletter and get proven marketing strategies for growing your business.

    Related Integrations
    Ad Platforms Google Analytics

    Last update on April 6, 2021

    Google Analytics
    CRMs HubSpot CRM

    Last update on May 19, 2021

    HubSpot CRM
    Help Center Communication

    How to set up a Voicemail Step


    WhatConverts now allows you to set up a voicemail step in your Call Flow.

    How to Set up a Voicemail Step

    1Log in to your WhatConverts Dashboard. Under Profile, select "Tracking", "Phone Calls". When the Phone Calls drop down opens, select "Call Flows".

    2On the Call Flows page, you can create or edit an incoming call flow to add a voicemail step.

    Locate the Call Flow you have created click the "Gear Icon" to edit the call flow.

    3After the Dial step, click "+" and select "Voicemail" to add a voicemail step.

      Note: When choosing the Voicemail step, keep in mind the Timeout in any of your Dial steps. If you have a destination phone that has voicemail set up, you will want to make sure that the timeout duration is shorter than how long it takes for your destination phone to go to voicemail. For example, if your personal voicemail is set to begin after ringing for 30 seconds, you'll want to make sure the timeout in your dial step is between 20 and 29 seconds to ensure the call reaches your Voicemail step.

    Set a voicemail step

    Enter a "Name" for your voicemail step and choose what type of message you would like your caller to hear when they reach this step.

      None: Plays no message to your caller.
      Say Message: Allows you to type in a message you would like your caller to hear.
      Play Recording: Allows you to upload a short mp3 file audio recording for your caller to hear.

    Select "Yes" or "No" if you would like your callers to hear a beep after your prompt. Enter a Maximum Length time for your voicemail message.

    Click "Update".

    Full voicemail step

    4Scroll to the top of your Call Flow and click "Save Call Flow".

    Was this page helpful?
    👍Yes
    👎No
    Request a Live Demo
    Get a FREE presentation of WhatConverts

    One of our marketing experts will give you a full presentation of how WhatConverts can help you grow your business.

    Request a Live Demo
    Whatconverts Features for your Business
    Call Transcription
    Lead Tracking Call Transcription

    Read details from your calls without the need to listen to the entire call recording.

    Instant Phone Number Setup & Tracking
    Lead Tracking Instant Phone Number Setup & Tracking

    Select a tracking number, provide the destination number, and start tracking calls.

    Call Recording
    Lead Tracking Call Recording

    Control, download and monitor your incoming calls at no additional cost.

    Call Tracking Options
    Lead Tracking Call Tracking Options

    Choose one of three strategies for your call tracking software.

    Join 20,000+ other marketers and start getting marketing clarity

    Subscribe to our newsletter and get proven marketing strategies for growing your business.

      Related Integrations
      Ad Platforms Google Analytics

      Last update on April 6, 2021

      Google Analytics
      CRMs HubSpot CRM

      Last update on May 19, 2021

      HubSpot CRM
      ready to get marketing clarity?

      Grow your business with WhatConverts

      14 days free trial Easy setup Dedicated support