Call Flows and Communication - Overview
Call Flows in WhatConverts let you customize how calls are routed, answered, and managed — whether you need a basic dial setup, time-based routing, voicemail handling, or advanced automation like lead qualification and transcription. This section includes everything you need to build and manage effective call flows.
Basic and Advanced Call Flow Setup
- Setting Up a Basic Dial Call Flow
- Setting Up a Simple Menu Call Flow
- How to Set Up a Scheduled Business Hours Call Flow
- How to Create a Call Flow with a Contingency (Backup) Number
- How to Use Multi-Ring
- How to Set Up Round Robin Dialing
- How to Set Up a Voicemail Step
- Call Flow Menu Options and Settings
Call Flow Enhancements and Automation
Transcription and Compliance
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