Browse Help Center
Browse Help Center
Join 20,000+ other marketers and start getting marketing clarity

Subscribe to our newsletter and get proven marketing strategies for growing your business.

Related Integrations
Chat LiveAdmins

Last update on November 24, 2020

LiveAdmins
Ecommerce Squarespace

Last update on March 25, 2020

Squarespace
Forms OptinMonster

Last update on July 27, 2020

OptinMonster
Help Center Lead Tracking Form Tracking

Tracking Web Forms in Iframes


When a form is embedded using an iframe from a different domain, the form is actually hosted somewhere else either on the same domain or with 3rd party provider on an external domain.

Same Domain

If your form is hosted within the same domain, make sure your WhatConverts tracking script is on the page that is serving the form.

3rd Party Provider (External Domain)

If your form is hosted by a 3rd party provider, security measures implemented by browsers known as same-origin policy prevent the WhatConverts tracking script from accessing the content of the iframe. The following steps need to be followed in order to track forms in the iframe:

1Add the following to the page where your form is hosted. This will be the third party provider such as Formsite, Pardot, etc.

This script identifies the Parent URL where you have put your form. Replace https://YourURL.com/ with your site's URL.

<script type="text/javascript">
wc_frame_parent = 'https://YourURL.com/';
</script>

Below this script, paste your WhatConverts tracking script

2Add one of the following JavaScript functions to the page on your site where the iframe is being initiated using the ID, Name, Class or Role of the Iframe above or before your WhatConverts tracking code on your site.

    Note: If you haven't added your WhatConverts tracking script to your website, add your tracking script. If you are using the WhatConverts WordPress Plugin, you will want to deactivate the plugin and place your WhatConverts Tracking Code below one of the following codes.

Iframe Name: Replace iframe_test with the Name attribute.
<script type="text/javascript">
wc_frame_target = '[name=iframe_test]';
</script>

Iframe ID: Replace iframe_test with the ID attribute.
<script type="text/javascript">
wc_frame_target = '#iframe_test';
</script>

Iframe Class: Replace iframe_test with the class attribute.
<script type="text/javascript">
wc_frame_target = '.iframe_test';
</script>

Iframe Role: Replace iframe_test with the role attribute.
<script type="text/javascript">
wc_frame_target = '[role=iframe_test]';
</script>

Below is an example of how to find an iframe ID attribute.

iframe gif

The ID of the iframe above is frame-one458908311.

Was this page helpful?
👍Yes
👎No
Request a Live Demo
Get a FREE presentation of WhatConverts

One of our marketing experts will give you a full presentation of how WhatConverts can help you grow your business.

Request a Live Demo
Whatconverts Features for your Business
Chat Tracking in Google Analytics
Lead Tracking Chat Tracking in Google Analytics

Automatically send chat events to Google Analytics to define conversion funnels.

Selective Form Tracking
Lead Tracking Selective Form Tracking

WhatConverts allows you to pick and choose which forms you would like to track on your site.

Report Builder
Analytics & Insights Report Builder

Create, save and send unique reports that suit the needs of your business.

Lead Qualification Dashboard
Lead Management Lead Qualification Dashboard

We made it easy to qualify leads within the ‘Live View’ WhatConverts dashboard.

Join 20,000+ other marketers and start getting marketing clarity

Subscribe to our newsletter and get proven marketing strategies for growing your business.

Related Integrations
Landing Pages & Site Builders Unbounce Conversion Tracking Integration

Last update on March 8, 2021

Unbounce Conversion Tracking Integration
Ecommerce WooCommerce

Last update on March 25, 2020

WooCommerce
Calendars and Bookings YouCanBook.Me

Last update on November 23, 2020

YouCanBook.Me
ready to get marketing clarity?

Grow your business with WhatConverts

14 days free trial Easy setup Dedicated support