Get a 1:1 Demo
Browse Help Center
Browse Help Center
Join 20,000+ other marketers and start getting marketing clarity

Subscribe to our newsletter and get proven marketing strategies for growing your business.

    Related Integrations
    Ad Platforms Google Ads (Adwords)

    Last update on July 22, 2022

    Google Ads (Adwords)
    Calendars and Bookings Calendly

    Last update on July 21, 2022

    Calendly
    Ecommerce Squarespace

    Last update on September 1, 2022

    Squarespace
    Help Center Lead Tracking Form Tracking

    Setting up Web Forms Manually


    1Log into the WhatConverts profile you want to track the form in, select the “Tracking” top menu item, then “Forms”. Select "Web Forms". Click "Add Web Form”.

    2Click "Manual Setup". Give your form a Name, select the Attribute Type of the form and then paste in the Attribute Type Value.

    Manual Form Setup

      Find out what Attribute Type your form is by navigating back to your website, select the page your form is on. Inspect the source of the page by right clicking on the outside of the page, and selecting “View Page Source”.

      View Page Source to get the Form Attribute to Track Forms
      Find the form located in the source code. Open a search box by entering "Control + F" ("Command + F" for Macs) and typing "<form" in the search box.
      Finding the Form Attribute in the Page Source for Form Tracking

      Note: You are looking for one of the the Attribute Types:

      • "ID"
      • "Class"
      • "Action"
      • "Name"

      3Click "Finish".

      4Go to the page your form is located on and submit a test form. Go back to your WhatConverts profile. Select "Leads" from the top menu. Scroll down to the Lead Manager. You should see your test form submission in the list.

      Lead Manager Custom Form Submission

      To review the full Lead Details for the submission, including all of the form input data, click "View Lead" as shown in the image above.

      Form Submission with Customer Journey

      If you have any questions, please contact us here: Contact WhatConverts Support or email [email protected]

    To add a form manually for form tracking, select the “Tracking” left side menu item, then “Web Forms”. Click “Add Web Forms”. Click “Advanced Integration".
    Add Web Form Tracking Advanced

    1Give your form a name. For this example, we are manually entering a contact form, we’ll use the name Contact form.

    Give your Form a Name for Form Tracking

    2Find out what Attribute Type your form is by navigating back to your website, and selecting the page your form is on. Inspect the source of the page by right clicking on the outside of the page, and selecting “View Page Source”.

    View Page Source to get the Form Attribute to Track Forms
    3Find the form located in the source code. Open a search box by entering "Control + F" ("Command + F" for Macs) and typing "<form" in the search box.
    Finding the Form Attribute in the Page Source for Form Tracking

    4This search will lead you to the line of code containing the form. Here you see the Attribute Type is "Class", followed by the value to add to WhatConverts in quotation marks.
    Note: You are looking for one of the the Attribute Types:

    • "ID"
    • "Class"
    • "Action"
    • "Name"

    Copy your Form Attribute to Manually Set up Form Tracking
    5Copy your form attribute.
    Copy your Form Attribute to set up Manual Form Tracking
    6Log back into WhatConverts. Change your Attribute Type to "Class", and paste your form name into the Attribute Type Value field.  Click “Add”.
    Add your Form Attribute

    7Test your web form to make sure it's working properly; navigate to the form page on your website and send a test submission.
    Submit a Form Test to check your form tracking setup
    8Go to your WhatConverts dashboard; find the lead near the top row and click the "View Lead Details" eye symbol. You will see your test submission.

    View lead details for your tracked form

    Form Tracking Lead Details

    Was this page helpful?
    👍Yes
    👎No
    Get a FREE presentation of WhatConverts

    One of our marketing experts will give you a full presentation of how WhatConverts can help you grow your business.

    Get a 1:1 Demo
    Whatconverts Features for your Business
    Call Transcription
    Lead Tracking Call Transcription Software

    Read details from your calls without the need to listen to the entire call recording.

    Call Flows - Simultaneous Dialing
    Lead Tracking Call Flows - Multi-Ring (Simultaneous) Dialing

    Route calls to multiple destination numbers at once using multi-ring functionality.

    Call Flows - Scheduled Hours and Holiday Routing
    Lead Tracking Call Flows - Scheduled Hours and Holiday Routing

    Reroute calls that occur outside your active business times.

    Call Flows - Geographic Call Routing
    Lead Tracking Call Flows - Geographic Call Routing

    All incoming calls will be directed to the business location closest to the caller.

    Join 20,000+ other marketers and start getting marketing clarity

    Subscribe to our newsletter and get proven marketing strategies for growing your business.

      Related Integrations
      Ad Platforms Google Ads (Adwords)

      Last update on July 22, 2022

      Google Ads (Adwords)
      Calendars and Bookings Calendly

      Last update on July 21, 2022

      Calendly
      Ecommerce Squarespace

      Last update on September 1, 2022

      Squarespace
      ready to get marketing clarity?

      Grow your business with WhatConverts

      14 days free trial Easy setup Dedicated support
      G2 Users Love Us Badge
      G2 High Performer Badge
      G2 High Performer Small Business Badge
      G2 Momentum Leader Badge
      G2 High Performer Europe Badge