1In your WhatConverts profile, select "Tracking" from the top menu. Select "Calls", then "Phone Numbers".
2Click "+ Add Dynamic Pool". Select, "Advanced Setup". Enter the phone number that you would like to swap on your website (this will be the phone number that is hard-coded (static) currently on your site.
Under What's the traffic source to be assigned to this number pool?, select "All Traffic. Click "Next Step".
3Follow the guide to determine how many numbers you'll need for your website.
Choose the Country, Phone Number Type (Local or Toll Free) and Area Code and click "Find Numbers". Your numbers will be preselected. Review the numbers and click "Next Step".
4Enter your Destination Number to forward your calls to. Click "Next Step".
The next few prompts will guide you through setting up these tracking numbers to ensure you have all the features that you want for your call tracking needs. Once you are satisfied with the settings you've chosen, click "Finish".
6Test your implementation by adding "?gclid=test&wc_clear=true" to the end of your URL to simulate a Google Ads click.
Important:
If you have any questions, please contact us here: Contact WhatConverts Support or email support@whatconverts.com
WhatConverts uses a pool of telephone numbers for your dynamic number pool. These numbers are dynamically assigned and recycled to different users. Using a pool of tracking numbers gives you the data of an enterprise level system, while only requiring a small number of phone numbers. Creating a dynamic number pool for All Traffic will not only give you the source and medium the visitor used to get to your website, but will also display where on the site the lead was generated from and where the visitor initially landed. In the steps below, we will explain how to determine how many numbers you will need for your pool, and how to set-up and assign tracking numbers to the pool.
The All Traffic trigger source will track all channels coming to your site. It will give you a complete overview of how visitors are navigating to your website. If you would like a more targeted approach, see our article on keyword tracking for Google Adwords as an example.
Find the peak number of visitors on your website within an hour. If you're using Google Analytics, go to your dashboard and select the "Audience" > "Overview". Choose the "Hourly" view on the top right of the chart. Add a "Segment" (found above the chart) if you are using a specific traffic source. Look for the normal high peaks in the chart by looking for how many visitors you have on your website at one time (concurrent users).
Use this formula to calculate the amount of phone numbers you will need:
Visitors During Peak Hour x Average Session Duration / 60 x 4
For example, your website has 40 visitors in its busiest hours. Also note the average session duration, we will use 2 minutes and 30 seconds.
Go to your WhatConverts dashboard and click on the “Tracking” left side menu item. Select “Phone Numbers”. Click on "Add Dynamic Number Pool", name your campaign, select "All Traffic" as your Trigger Source, then hit "Add".
The All Traffic trigger will track all sources, but for this example we will simulate a Google AdWords click, using these steps:
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Schedule a DemoAll lead data is available through API in real time.
Automatically track marketing to a phone call with Dynamic Number Insertion (DNI).
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