What Numbers Require Activation?

Certain countries, by law, require local addresses and sometimes proof of the address for verification purposes. Due to this requirement you must submit the documentation before we can activate a phone number.  Not all countries have this requirement.  You will be prompted with a message that notifies you before purchasing a number if the phone number has address requirements.

Below you will find the necessary information required for each country.  Please send the information along with any proof of documentation (PDF) to support@whatconverts.com and reference which numbers this address will apply to.

Austria
For National Numbers:

• Company Name
• City
• Zip Code
• Street Name
• Building Number
• Builder Letter (If Applicable)
• Valid proof of address which may be monthly bank statements, monthly utility bills (all issued in the previous 6 months) and government documents (issued in the previous year), government-issued IDs, passports, drivers licenses and business licenses. (PDF)

For Local Numbers (in addition to the above):

• Valid proof of telecom services being provided to the above address, issued in the previous 6 months (PDF).

Denmark

• Company Name
• City
• Zip Code
• Street Name
• Building Number
• Builder Letter (If Applicable)
• Municipality Code
• Street Code

Germany

• Company (or Customer's) Name
  • If using a customer's name, a birth date must also be provided
• City
• Zip Code
• Street Name
• Building Number
• Builder Letter (If Applicable)
• Valid proof of address:
  • For Individual end-users: German government issued national ID card or Meldebescheinigung. (PDF)
  • For Business end-users: Handelsregisterauszug or Bescheinigung der Gewerbeanzeige. (PDF)

France

• Company Name
• City
• Zip Code
• Street Name
• Building Number
• Builder Letter (If Applicable)
• Valid proof of address which may be monthly bank statements, monthly utility bills (all issued in the previous 6 months) and government documents (issued in the previous year) and business licenses. (PDF)
• Valid proof of ID which may be a government-issued ID, passport or driver's license. (PDF)

Hong Kong

• Company Name
• City
• Zip Code
• Street Name
• Building Number
• Builder Letter (If Applicable)
• Valid proof of address which may be monthly bank statements, monthly utility bills (all issued in the previous 6 months) and government documents (issued in the previous year), government-issued IDs, passports, drivers licenses and business licenses. (PDF)

Ireland

• Company Name
• City
• Zip Code
• Street Name
• Building Number
• Builder Letter (If Applicable)

Italy

• Company Name
• Company VAT Number
• City
• Zip Code
• Street Name
• Building Number
• Builder Letter (If Applicable)
• Company Signatory's First Name
• Company Signatory's Last Name
• Company Signatory's Date of Birth
• Company Signatory's Place of Birth
• Company Signatory's Tax Code
• Company Signatory's Nationality
• Company Signatory's Proof of ID

Netherlands

• Company Name
• City
• Zip Code
• Street Name
• Building Number
• Builder Letter (If Applicable)

Portugal

• Company (or Customer) Name
• City
• Zip Code
• Street Name
• Building Number
• Valid proof of address which may be monthly bank statements, monthly utility bills (all issued in the previous 6 months) and government documents (issued in the previous year), government-issued IDs, passports, drivers licenses and business licenses. (PDF)

Singapore

• Company (or Customer) Name
• City
• Zip Code
• Street Name
• Building Number
• Valid proof of address which is limited to government documents (issued in the previous year), government-issued IDs, passports, drivers licenses and business registrations. (PDF)

South Africa

• Company Name
• City
• Zip Code
• Street Name
• Building Number
• Builder Letter (If Applicable)
• Nationality
• Business Registration ID Number
• Valid proof of address which may be monthly bank statements, monthly utility bills (must have been issued within the previous 6 months) and government documents (issued in the previous year), government-issued IDs, passports, drivers licenses and business licenses. (PDF)
• Valid proof of business registration. (PDF)

Turkey

• Company Name
• City
• Zip Code
• Street Name
• Building Number
• Builder Letter (If Applicable)
• Valid proof of address which may be monthly bank statements, monthly utility bills (all issued in the previous 6 months) and government documents (issued in the previous year), government-issued IDs, passports, drivers licenses and business licenses. (PDF)