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    Help Center Lead Management and Reporting Lead Management FAQ

    Viewing Duplicate and Spam Leads


    1By default, duplicate and spam leads are hidden in the Lead Manager and Reporting. To view these, log into your WhatConverts profile. Click "Leads" from the top menu.

    2In the Lead Manager select the "Choose Columns" button. Under General, check the boxes for Spam and Duplicate. Close the Choose Columns window.

    Duplicate and spam selections

    3In the Duplicate and/or Spam column, select the drop down from the column header and select "Yes".

    View Spam leads drop down

    You can also click the blank space above "No" to view all leads.

      Note: If multiple form submissions are received from the same person within 30 seconds, we automatically mark these leads as duplicates.

    All duplicate and spam submissions are automatically removed after 30 days and will no longer be accessible. If you would like to keep these leads please remove the duplicate or spam tag from the lead.

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    Whatconverts Features for your Business
    Track Marketing Data for Transactions
    Lead Tracking Track Marketing Data for Transactions

    See which source and medium brings your buyers to your site.

    HIPAA Compliant Form Tracking
    Lead Tracking HIPAA Compliant Form Tracking

    Keep ePHI info secure and only give access to people who are authorized to view it.

    Dimension Grouping
    Analytics & Insights Dimension Grouping

    Group big chunks of marketing data into useful marketing reports.

    Export All Data
    Lead Management Export All Data

    Download or send your entire data set with one click.

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