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    Help Center FAQ Billing FAQ

    Where can I Access my Monthly Usage Summary?


    1Log into your WhatConverts Master Account. Click the "Master Account" icon and select "Billing".

    Billing under Master Account

    2On the left side, select "Invoices". For the month you would like to review, you can "View" or "Download" your invoice for that period. If it is the current month, you will see your Invoice to date. Click "View Invoice".

    View or Download Invoice

    3The Invoice will provide all information for charges, usage (including a total count of phone numbers, minutes and additional products used). Below is an example of the Quick Overview you'll see at the top of every invoice.

    Quick Overview of an Invoice

    In WhatConverts, you have the option to view your monthly summary and see your usage to date.

    1Click"Master Account" to open the Master Account menu.

    2Select "Billing" and "Summary". From the right side, you can select which month you would like to view your Monthly Summary for and/or Download the PDF of the Summary. In the summary itself, you can view Usage, Payments and view Usage by Account.
    Summary report for Agencies

    Click "+" to expand each field.

    • Payments - This will tell you the payments that you have made in the month you have selected to view.
    • Usage - This will tell you the amount of phone numbers that you have used for the month, if they are toll-free or local and the country of the phone numbers, and the number of minutes used and the cost for each.
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    All incoming calls will be directed to the business location closest to the caller.

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