Master Accounts - Overview
The Master Account is the top level of your WhatConverts account hierarchy. It allows agencies, franchises, and multi-location businesses to manage multiple Accounts and Profiles under one central login.
This section includes everything you need to manage your account structure, user access, and administrative settings across your organization — whether you're adding a new client account, updating user permissions, or monitoring usage.
Topics in this section include:
- Adding Account Users
- Adding Master Account Users
- Understanding User Notifications
- Setting User Roles and Permissions
- Setting Up a New Account
- Porting a Number to WhatConverts
- Viewing Usage by Account Under Your Master Account
- How to Enable Two Factor Authentication
- How to Enable SSO Authentication
- Troubleshooting DNS Configuration for White Label Instances
If you're new to WhatConverts or managing multiple accounts, this section will help you stay organized and in control.
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