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Help Center FAQ Billing FAQ

What Charges can I Expect?


At WhatConverts, we strive to make our billing and usage as simple as possible to understand so there are no surprises when it comes to usage.

With the WhatConverts Agency and Plus Plans, your monthly cost also comes with included usage.

TheAgency Plan is $100 per month, and includes $125 per month in usage credit which is used for

  • Phone numbers in your account. This includes disabled phone numbers.
  • Incoming minute usage (Please see our pricing page for rates for your country)
  • Incoming text messages.

Your Form, Chat, Transaction and Event tracking and additional features such as Call Recording are included at no additional cost.

The Plus Plan is $30 per month, and includes $40 per month in usage credit which can be used for:

  • Phone numbers in your account. This includes disabled phone numbers.
  • Incoming minute usage (Please see our pricing page for rates for your country)
  • Incoming text messages.

Your Form, Chat, Transaction and Event tracking and additional features such as Call Recording are included at no additional cost.

What Counts in the Per Minute Usage? How are Minutes Calculated?

All calls are counted toward your usage by duration.

The amount that you will be charged is per minute. If a call duration is 0-60 seconds, the cost is for one minute.

    Example: A call with an 85 second duration is considered two minutes of usage time.

Busy, No Answer and Failed calls are counted toward your usage.

In your Monthly Usage Summary, you can view the total quantity of minutes used and phone numbers that have been purchased.

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Analytics & Insights Plotting and Charting Options

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