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    Help Center Integrations Shopify Integration

    Call Tracking for Shopify


    Note: Prior to tracking calls in Shopify, you will need to Set up Tracking Numbers in your WhatConverts profile.

    1Login to your Shopify site. Under Sales Channels, click "Online Store" and select "Themes". Next to your current theme, click "Customize".

    How to change a Shopify Theme to enable Complete Call Tracking

    2In the bottom left side of the Customization page, click "Theme Actions" and select "Edit code".

    Add WhatConverts Tracking Code to Shopify

    3Under Sections locate and select "(/)theme.liquid". Paste your WhatConverts tracking script before the </head> tag.

      Note: Your WhatConverts tracking script can be found in your WhatConverts Dashboard under your Profile by selecting "Tracking" and "Tracking Code" from the top menu.

    Shopify Tracking Code WhatConverts
    Click "Save".

    Your WhatConverts Call Tracking is now Active on your Shopify store.

    Shopify is a stand alone ecommerce platform for businesses to create and utilize an online shopping presence. With WhatConverts, you can track your incoming calls, forms, chats and transactions in your Shopify store. Having call tracking in Shopify can lead to an increase in sales, customer satisfaction and give you the information to know what marketing converts from incoming calls.

    You can get started tracking your Shopify calls in just minutes. First, you will need to set up Tracking Numbers in your WhatConverts account. See: Setting up Call Tracking in WhatConverts

    Add the WhatConverts Script to your Shopify Site

    1Login to your Shopify site. Under Sales Channels, click "Online Store" and select "Themes". Next to your current theme, click "Customize".

    How to change a Shopify Theme to enable Complete Call Tracking

    2In the bottom left side of the Customization page, click "Theme Actions" and select "Edit code".

    Add WhatConverts Tracking Code to Shopify
    3Under Sections locate and select "(/)theme.liquid". Paste your WhatConverts tracking script before the </head> tag.

      Note: Your WhatConverts tracking script can be found in your WhatConverts Dashboard under your Profile by selecting "Settings" and "Tracking Code" from the left side menu.

    Shopify Tracking Code WhatConverts
    Click "Save".

    Your WhatConverts Call Tracking is now Active on your Shopify store.

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    Whatconverts Features for your Business
    Call Transcription
    Lead Tracking Call Transcription Software

    Read details from your calls without the need to listen to the entire call recording.

    Call Flows - Simultaneous Dialing
    Lead Tracking Call Flows - Multi-Ring (Simultaneous) Dialing

    Route calls to multiple destination numbers at once using multi-ring functionality.

    Call Flows - Scheduled Hours and Holiday Routing
    Lead Tracking Call Flows - Scheduled Hours and Holiday Routing

    Reroute calls that occur outside your active business times.

    Call Flows - Geographic Call Routing
    Lead Tracking Call Flows - Geographic Call Routing

    All incoming calls will be directed to the business location closest to the caller.

    Join 20,000+ other marketers and start getting marketing clarity

    Subscribe to our newsletter and get proven marketing strategies for growing your business.

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      Last update on July 22, 2022

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