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    Help Center FAQ

    How to Clear your Cookies to Test Your Number Swapping


    How to Clear Your WhatConverts Cookie and Test a Google Ad Click

    Open new browser session and enter this URL:

    http://www.YOURWEBSITE.com/?wc_clear=true&gclid=test

      Note: adding "?wc_clear=true" to the end of your URL clears the current attribution from WhatConverts tracking cookie.

    Clear Cookies by Browser

    Google Chrome
    Mozilla Firefox
    Safari
    Microsoft Edge

    Clear your WhatConverts Cookies Without Deleting all your History

    1In your browser, right click on your page and click "Inspect". In the Inspect Menu, select "Application". On the left side, click the down arrow to the left of Cookies. Locate your URL and click on it to view all of your cookies.

    2Locate the following four cookies in the right side menu and remove them:

    • wc_client
    • wc_client_current
    • wc_swap
    • wc_visitor

    3Visit your page from your chosen Trigger Source (such as Google Ads) and place a test call using a phone number you have not called from in the past or submit a test form using an email that hasn't been used in the past for the profile.

    Clearing your Cookies in Google Chrome

    1At the top right of your Chrome browser, click "More". Click "More tools" and then "Clear browsing data".
    Google Chrome Remove your Browsing History

    2At the top, choose a time range. To delete everything, select "All time". Next to Cookies and other site data and Cached images and files, "check" the boxes. Click "Clear data".

    Clearing your Cookies in Mozilla Firefox

    1Visit your URL and click the small "Site Info" icon to the left of your URL. In the box that appears, click "Clear Cookies and Site Data".

    How to Remove Cookies from FIrefox

    2On the pop up window. Click "Ok" to remove your cookies and site data.

    Clearing your Cookies in Safari

    1In the Safari app on your Mac, choose "Safari" then "Preferences". Click "Privacy".
    2Click "Manage Website Data", select one or more websites, then click "Remove" or "Remove All".

    Clearing your Cookies in Microsoft Edge

    1Click the "Three Dots" in the top right of your browser. Click "Settings".
    2Under Clear browsing data, select "Choose what to clear".
    3Select the "Cookies and saved website data" check box and then select "Clear".

    Testing your WhatConverts Tracking

    Once you have cleared your cookies, you can test your WhatConverts tracking by simulating a Google Ads click. The following help article goes over, in detail, how to do this:

    If you have any questions, please contact us here: Contact WhatConverts Support or email support@whatconverts.com

    When testing your website, you'll always want to make sure that you have cleared your cookies to test your trigger. This article shows you two options to remove your cookies in order to test your number swapping.

    For more information on testing and simulating a Google Ads click, see our article on Simulating a Google Ads Click.

    How to Clear Your WhatConverts Cookie and Test a Google Ad Click

    Open new browser session and enter this URL:

    http://www.YOURWEBSITE.com/?wc_clear=true&gclid=test

      Note: adding "?wc_clear=true" to the end of your URL clears the current attribution from WhatConverts tracking cookie.

    Clear Cookies by Browser

    Google Chrome
    Mozilla Firefox
    Safari
    Microsoft Edge

    Clear your WhatConverts Cookies Without Deleting all your History

    1In your browser, right click on your page and click "Inspect". In the Inspect Menu, select "Application". On the left side, click the down arrow to the left of Cookies. Locate your URL and click on it to view all of your cookies.

    2Locate "wc_swap" and "wc_client" in the right side menu. Remove these two cookies.

    3Visit your page from your chosen Trigger Source (such as Google Organic).

    Clearing your Cookies in Google Chrome

    1At the top right of your Chrome browser, click "More". Click "More tools" and then "Clear browsing data".
    Google Chrome Remove your Browsing History

    2At the top, choose a time range. To delete everything, select "All time". Next to Cookies and other site data and Cached images and files, "check" the boxes. Click "Clear data".

    Clearing your Cookies in Mozilla Firefox

    1Visit your URL and click the small "Site Info" icon to the left of your URL. In the box that appears, click "Clear Cookies and Site Data".

    How to Remove Cookies from FIrefox

    2On the pop up window. Click "Ok" to remove your cookies and site data.

    Clearing your Cookies in Safari

    1In the Safari app on your Mac, choose "Safari" then "Preferences". Click "Privacy".
    2Click "Manage Website Data", select one or more websites, then click "Remove" or "Remove All".

    Clearing your Cookies in Microsoft Edge

    1Click the "Three Dots" in the top right of your browser. Click "Settings".
    2Under Clear browsing data, select "Choose what to clear".
    3Select the "Cookies and saved website data" check box and then select "Clear".

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